WaitQ

Spec sheet

Purpose

WaitQ is a cloud-based queue management system for physical businesses to manage customer flow across locations.Read 8 Oct 2026 · waitq.app

Integrations

The privacy policy names Google and Reserve with Google as distribution, search, marketplace, or reservation partners that may be enabled or requested by business customers.Read 8 Oct 2026 · waitq.app

Support

The Business plan includes priority support and an onboarding call; Starter and Grow list standard email support.Read 8 Oct 2026 · waitq.app

Headquarters

PortugalRead 28 Sep 2026 · waitq.app

Founded

2025Read 28 Sep 2026 · waitq.app

Analytics

WaitQ tracks customer counts, no-show rates, and average wait times, with historical reports for comparing time periods.Read 8 Oct 2026 · waitq.app

Combined queue and booking

Businesses can manage walk-ins and appointments side-by-side from one dashboard.Read 8 Oct 2026 · waitq.app

Customer check-in

A branded check-in page lets customers join a queue, place a pickup order, or book from one link.Read 8 Oct 2026 · waitq.app

Data processing

For most business waitlists, the business is the data controller and WaitQ acts as processor; WaitQ says it enters into a DPA where applicable.Read 8 Oct 2026 · waitq.app

Data retention

The privacy policy states that end-user waitlist or queue data is typically retained for up to 90 days after joining, unless the business deletes it earlier or a longer period is needed for specified reasons.Read 8 Oct 2026 · waitq.app

Limits

The pricing page lists 1, 2, and 5 included locations for Starter, Grow, and Business respectively, and says additional locations on Grow and Business cost $20/month each.Read 8 Oct 2026 · waitq.app

Notifications

WaitQ supports push, SMS, WhatsApp, and email notifications; SMS and WhatsApp are supported in 60+ countries, while email and push are available everywhere.Read 8 Oct 2026 · waitq.app

Security and privacy

WaitQ says it uses access controls, least-privilege practices, encryption in transit, and monitoring to protect personal data.Read 8 Oct 2026 · waitq.app

Ways to check in

Customers can reach the check-in page through QR codes, kiosks or tablets, websites, Google Business Profile, and social media links.Read 8 Oct 2026 · waitq.app

Who it serves

WaitQ describes itself as queue and appointment software for SMBs and highlights barbershops, events, salons, hotels, restaurants, retail, and services.Read 8 Oct 2026 · waitq.app

Plans and prices

Every WaitQ plan and price →

Where Specifiction places it

• Restaurant Waitlist Software#18 of 247.7