RazorSync vs ServiceChannel
RazorSync
razorsync.com
ServiceChannel
servicechannel.comSide by side
| Figure | RazorSync | ServiceChannel |
|---|---|---|
| Price from | $90/mo | $500/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Field Service Management Software | 8.9 (#5) | 8.4 (#26) |
| Founded | LinkedIn lists RazorSync as founded in 2010. | 1999 |
| Headquarters | Brentwood, Tennessee, United States | Greenville, South Carolina, United States |
| Integrations | Documented integrations include QuickBooks Online, QuickBooks Desktop, Google Calendar, Google Maps, Microsoft Outlook and PayPal. | REST APIs support work-order creation and updates, check-in/out, proposal submission, invoice generation and status tracking. |
| Rating on Capterra | 4.3 out of 5 from 487 reviews | 4.5 out of 5 from 157 reviews |
| Rating on G2 | 2.5 out of 5 from 8 reviews | 4.2 out of 5 from 168 reviews |
| Rating on GetApp | 4.3 out of 5 from 487 reviews | 4.5 out of 5 from 157 reviews |
| Rating on Google Play | 3.7 out of 5 from 318 reviews | 4.06 out of 5 from 380 ratings |
| Security | RazorSync says it uses reasonable safeguards against loss, misuse and unauthorized access, while acknowledging that no security measure guarantees protection. | The company links to a Trust Center and publishes a Product Security Incident Response Policy, but the opened Trust Center page did not expose details. |
| System requirements | The product is accessed through a desktop internet browser and Android or iOS smartphones and tablets; the Android listing reports 50K-plus downloads. | The provider documentation lists 1 GB RAM, JavaScript and cookies enabled, current Chrome, Firefox, Safari or Edge, and an internet connection of at least 4G for the mobile app. |
| What it does | RazorSync is cloud field-service software for scheduling, dispatching, customer records, work orders, invoicing and payments across office and field devices. | ServiceChannel is a facilities-management system for multi-location organizations to manage maintenance work orders, invoices, providers, projects and assets in one system. |
Plans
RazorSync
- Solo$90 a month
- Team$225 a month
- Pro$499 a month
- EnterprisePrice not published
- EnterprisePriced on request
ServiceChannel
- Provider API integration$500 a month
- ServiceChannel ManagedPriced on request
- ServiceChannel PlatformPriced on request
- ServiceChannel PlatformPriced on request
In their own words
ServiceChannel
ServiceChannel has no write-up on Specifiction yet; its figures are above.