RazorSync vs ServicePower
RazorSync
razorsync.com
ServicePower
servicepower.comSide by side
| Figure | RazorSync | ServicePower |
|---|---|---|
| Price from | $90/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Field Service Management Software | 8.9 (#5) | 8.8 (#12) |
| Customer portal | The customer portal lets customers view quotes, invoices, payments, prior work and service requests, and optionally pay online. | Yes |
| Founded | LinkedIn lists RazorSync as founded in 2010. | G2 lists ServicePower as serving customers since 1996. |
| Free plan | No | Yes |
| Headquarters | Brentwood, Tennessee, United States | McLean, Virginia, United States |
| Integrations | Documented integrations include QuickBooks Online, QuickBooks Desktop, Google Calendar, Google Maps, Microsoft Outlook and PayPal. | Workforce Connectors and APIs connect ServicePower with CRM, ERP, workforce-management, customer, contractor, and other enterprise systems. |
| Invoicing and payments | Yes | Yes |
| Praise: support | Software Advice reviewers repeatedly describe customer support as responsive, helpful and available for onboarding and troubleshooting. | Software Advice reviewers commonly describe the support staff as strong and responsive. |
| Rating on Capterra | 4.3 out of 5 from 487 reviews | 4.4 out of 5 from 9 reviews |
| Rating on G2 | 2.5 out of 5 from 8 reviews | 4.4 out of 5 from 18 reviews |
| Rating on GetApp | 4.3 out of 5 from 487 reviews | 4.4 out of 5 from 9 reviews |
| Rating on Software Advice | 4.3 out of 5 from 487 reviews | 4.4 out of 5 from 9 ratings |
| Route optimization | Route Optimization sends addresses to Google Maps and rearranges a technician schedule for a more efficient route. | Yes |
| Scheduling | Users can create and assign work orders from a browser or mobile app, drag jobs between technicians and use calendar, list and map views. | The employed-workforce solution includes scheduling tools to help operations teams manage schedules and workforce efficiency. |
| Security | RazorSync says it uses reasonable safeguards against loss, misuse and unauthorized access, while acknowledging that no security measure guarantees protection. | The Trust Center lists SOC 1 Type II and SOC 2 Type II attestations and describes encryption in transit and at rest, access controls, and ongoing monitoring. |
Plans
RazorSync
- Solo$90 a month
- Team$225 a month
- Pro$499 a month
- EnterprisePrice not published
- EnterprisePriced on request
ServicePower
- Employed WorkforcePriced on request
- Contracted WorkforcePriced on request
- Blended WorkforcePriced on request
- ServicePower HUBFree
In their own words
ServicePower
ServicePower is web-based software for managing field service work across employed, contracted, or blended workforces. Its listed capabilities include route optimization, customer portals, invoicing, and payments. Employed Workforce combines scheduling and mobile access with customer self-service, work order management, analytics, and Vision AI. Contracted Workforce includes dispatch, contractor reimbursement, contractor management and compliance, customer self-service, work order management, and analytics. Blended Workforce brings together scheduling, mobile access, dispatch, contractor reimbursement, contractor management and compliance, and customer self-service. ServicePower HUB covers work order management, warranty and cash-on-demand job management, parts ordering, payment processing, estimates, and invoices. The software runs on the web. ServicePower offers a free plan, with pricing on request. The maker is based in McLean, Virginia, United States.