RazorSync vs ServiceTrade
RazorSync
razorsync.comServiceTrade
servicetrade.comSide by side
| Figure | RazorSync | ServiceTrade |
|---|---|---|
| Price from | $90/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Field Service Management Software | 8.9 (#5) | 8.0 (#43) |
| Spec score · Electrical Contractor Software | 8.7 (#3) | 7.4 (#24) |
| Spec score · HVAC Software | 8.7 (#4) | 7.5 (#20) |
| Spec score · Plumbing Software | 8.7 (#6) | 7.4 (#25) |
| Customer portal | The customer portal lets customers view quotes, invoices, payments, prior work and service requests, and optionally pay online. | Customers can use an online service portal for service information and communicate through online quotes and after-service reports. |
| Founded | LinkedIn lists RazorSync as founded in 2010. | 2012 |
| Headquarters | Brentwood, Tennessee, United States | Durham, North Carolina, United States |
| Integrations | Documented integrations include QuickBooks Online, QuickBooks Desktop, Google Calendar, Google Maps, Microsoft Outlook and PayPal. | Listed integrations include QuickBooks, Sage Intacct, Microsoft Dynamics 365, Acumatica, and other accounting, ERP, compliance, fleet, and business tools. |
| Invoicing and payments | Yes | Yes |
| Mobile platforms | both | both |
| Offline mode | Yes | Yes |
| Recurring jobs | Yes | Yes |
| Route optimization | Route Optimization sends addresses to Google Maps and rearranges a technician schedule for a more efficient route. | Yes |
| Security | RazorSync says it uses reasonable safeguards against loss, misuse and unauthorized access, while acknowledging that no security measure guarantees protection. | ServiceTrade reports SOC 2 Type 1 certification, secure single sign-on, role-based permissions, encrypted data transmission, and regular security testing. |
| Support | Support is offered by phone, email and in-app chat Monday through Thursday 7am–6pm CST, Friday 7am–5pm CST, with limited weekend chat and email. | Support options include help documentation, email, in-app chat, and phone; the support page says telephone support is available to paid subscription plan customers. |
Plans
RazorSync
- Solo$90 a month
- Team$225 a month
- Pro$499 a month
- EnterprisePrice not published
- EnterprisePriced on request
ServiceTrade
- SelectPriced on request
- PremiumPriced on request
- EnterprisePriced on request
In their own words
ServiceTrade
ServiceTrade is paid field service management software for commercial fire protection and mechanical contractors. It connects office and field work through scheduling, dispatch, job tracking, project management, inspections and billing workflows. The technician app for Android and iOS provides job and customer details, asset history, service tasks, forms, GPS time tracking and work documentation. The platform supports invoicing and payments, offline mode, route optimization, customer portals and recurring jobs. Select includes unlimited office users, a dispatch board and map scheduler, service and job tracking, equipment history and online quotes. Premium adds AI-powered smart features, business insights, technician tasking and timecards, advanced quoting and invoicing workflows, and a customer service portal. Enterprise adds multi-brand and multi-region operations, advanced sales workflows, recurring contract pricing and proposals, parts and inventory management, and technician capacity planning. Integrations include QuickBooks, Sage Intacct, Microsoft Dynamics 365, Acumatica and other business systems. ServiceTrade reports SOC 2 Type 1 certification, role-based permissions, secure single sign-on, encrypted transmission and regular security testing. Pricing is based mainly on technician count and selected suite, with quotes available on request.