Re:amaze vs SnapEngage
Re:amaze
reamaze.com
SnapEngage
snapengage.comSide by side
| Figure | Re:amaze | SnapEngage |
|---|---|---|
| Price from | $29/mo | $45/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 3 |
| Spec score · Live chat software | 9.0 (#11) | 8.0 (#44) |
| Automation | Teams can automate common tasks with workflow macros, custom triggers, and chatbots. | Its automation features include workflow mapping, custom fields, CRM or help desk synchronization, proactive chat, and bots. |
| Website chatbot | Yes | Yes |
| Chat channels | omnichannel | omnichannel |
| Free plan | No | No |
| Headquarters | San Jose, California, United States | Boulder, Colorado, United States; Berlin, Germany |
| Live agent chat | Yes | Yes |
| Product | Re:amaze combines customer service, chat, and helpdesk tools with built-in AI for online businesses. | SnapEngage offers conversational chat software for sales and customer support teams. |
| Visitor tracking | Yes | Yes |
Plans
Re:amaze
- Basic$29 a month
- Pro$49 a month
- Plus$69 a month
- Starter$59 a month
- Basic$29 a month
- Pro$49 a month
- Starter$59 a month
- Plus$69 a month
In their own words
Re:amaze
Re:amaze combines customer service, chat, and helpdesk tools for online businesses. It brings email, live chat, social media, mobile SMS, VoIP, video calls, and push-notification conversations into one helpdesk. AI features include suggested replies, conversation summaries, sentiment analysis, FAQ suggestions, and a beta AI Agent. Workflow macros, custom triggers, and chatbots can automate common tasks. A live dashboard can show browsing activity, shopping data, and geolocation; teams can add profile data through third-party apps or an SDK. The FAQ can be branded and published on a chosen domain, embedded on a website, or displayed in chat. Listed integrations include Shopify, BigCommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, and RingCentral. iOS and Android apps support push notifications for direct customer messaging. The 14-day free trial requires no credit card and includes Plus plan features. Paid plans include Basic at $29 a month, Pro at $49 a month, and Plus at $69 a month, each billed monthly. Re:amaze is based in San Jose, California, and was founded in 2012.
SnapEngage
SnapEngage has no write-up on Specifiction yet; its figures are above.