Re:amaze vs TapHTML
Re:amaze
reamaze.comTapHTML
taphtml.comSide by side
| Figure | Re:amaze | TapHTML |
|---|---|---|
| Price from | $29/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 8 | 1 |
| Spec score · Live chat software | 9.0 (#11) | 7.9 (#50) |
| Audience | The pricing page describes Re:amaze as serving ecommerce stores and SaaS businesses, while the about page says its mission focuses on small businesses. | The Firefox listing describes the extension as intended for website owners and support teams managing visitor conversations. |
| Product | Re:amaze combines customer service, chat, and helpdesk tools with built-in AI for online businesses. | TapHTML is a customer communication platform built around an embeddable live chat widget. |
| Security | Its data processing addendum says it maintains an information security program and uses risk-based measures that include encryption and pseudonymization. | The privacy policy says TapHTML uses secure database configurations and other industry-standard measures to protect data from unauthorized access. |
Plans
Re:amaze
- Basic$29 a month
- Pro$49 a month
- Plus$69 a month
- Starter$59 a month
- Basic$29 a month
- Pro$49 a month
- Starter$59 a month
- Plus$69 a month
In their own words
Re:amaze
Re:amaze combines customer service, chat, and helpdesk tools for online businesses. It brings email, live chat, social media, mobile SMS, VoIP, video calls, and push-notification conversations into one helpdesk. AI features include suggested replies, conversation summaries, sentiment analysis, FAQ suggestions, and a beta AI Agent. Workflow macros, custom triggers, and chatbots can automate common tasks. A live dashboard can show browsing activity, shopping data, and geolocation; teams can add profile data through third-party apps or an SDK. The FAQ can be branded and published on a chosen domain, embedded on a website, or displayed in chat. Listed integrations include Shopify, BigCommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, and RingCentral. iOS and Android apps support push notifications for direct customer messaging. The 14-day free trial requires no credit card and includes Plus plan features. Paid plans include Basic at $29 a month, Pro at $49 a month, and Plus at $69 a month, each billed monthly. Re:amaze is based in San Jose, California, and was founded in 2012.