TapHTML

Spec sheet

Product

TapHTML is a customer communication platform built around an embeddable live chat widget.Read 12 Oct 2026 · taphtml.com

Audience

The Firefox listing describes the extension as intended for website owners and support teams managing visitor conversations.Read 12 Oct 2026 · addons.mozilla.org

Security

The privacy policy says TapHTML uses secure database configurations and other industry-standard measures to protect data from unauthorized access.Read 12 Oct 2026 · taphtml.com

Privacy

TapHTML says it does not track visitors, sell user metrics, or enable tracking cookies, and stores chat histories and media assets on its VPS.Read 12 Oct 2026 · taphtml.com

Browser extensions

Chrome and Firefox extensions let support teams manage chats from a browser sidebar.Read 12 Oct 2026 · taphtml.com

Customization

The dashboard lets users customize widget branding, colors, status text, messages, and input controls.Read 12 Oct 2026 · taphtml.com

Data handling

The privacy policy says Oracle hosts core infrastructure in Mumbai, while Cloudflare provides CDN and security services.Read 12 Oct 2026 · taphtml.com

Data practices

TapHTML says it does not track visitors, sell user metrics, enable tracking cookies, or use data for targeted advertising.Read 12 Oct 2026 · taphtml.com

Email replies

Users can reply to visitors by email through Gmail, with the reply also shown in the chat conversation.Read 12 Oct 2026 · taphtml.com

Gmail access

The privacy policy says Gmail integration uses send permission and TapHTML does not access, read, or monitor existing inbox emails.Read 12 Oct 2026 · taphtml.com

Gmail permissions

The privacy policy says Gmail connection is used to send visitor replies and does not access, read, or monitor the user’s inbox.Read 12 Oct 2026 · taphtml.com

Hosting location

The privacy policy names Oracle as its primary VPS and database host in Mumbai, India, and Cloudflare for CDN and security.Read 12 Oct 2026 · taphtml.com

Installable app

The dashboard is installable as a desktop or mobile app directly from a browser.Read 12 Oct 2026 · taphtml.com

Installation

The widget is installed by adding a script tag with a widget ID to a website’s HTML.Read 12 Oct 2026 · taphtml.com

Notifications

New visitor messages can trigger alerts through Slack, Discord, Telegram, or web push.Read 12 Oct 2026 · taphtml.com

Open source

TapHTML says its code is public under the MIT License and the application can be self-hosted on local infrastructure.Read 12 Oct 2026 · taphtml.com

Open source and hosting

TapHTML says its code is public under the MIT License and the application can be self-hosted on local infrastructure.Read 12 Oct 2026 · taphtml.com

Security and retention

TapHTML says it uses secure database configurations and retains account data and chat history only as long as necessary to provide the service.Read 12 Oct 2026 · taphtml.com

Target users

The site presents TapHTML for website owners who want to manage visitor chats, teams, and notifications.Read 12 Oct 2026 · taphtml.com

Team management

The dashboard lets users add, edit, or delete team members.Read 12 Oct 2026 · taphtml.com

Teams

Workspace owners can add, edit, or delete team members from the dashboard.Read 12 Oct 2026 · taphtml.com

Web app

The dashboard is installable as a desktop or mobile progressive web app from the browser.Read 12 Oct 2026 · taphtml.com

Plans and prices

Every TapHTML plan and price →

Where Specifiction places it

• Live chat software#50 of 947.9