Re:amaze vs Velaro Live Chat
Re:amaze
reamaze.comVelaro Live Chat
velaro.comSide by side
| Figure | Re:amaze | Velaro Live Chat |
|---|---|---|
| Price from | $29/mo | $19/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 5 |
| Spec score · Live chat software | 9.0 (#11) | 7.6 (#71) |
| Customer context | The live dashboard can show customer browsing activity, shopping data, and geolocation, and teams can add custom profile data through third-party apps or an SDK. | Agents can view visitor browsing activity and preferences, along with marketing data or stored customer data. |
| Founded | 2012 | 2000 |
| Headquarters | San Jose, California, United States | Los Angeles and Baltimore, United States |
| Integrations | The site lists integrations including Shopify, BigCommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, and RingCentral. | Velaro's integrations page lists connections including Salesforce, Microsoft Dynamics, NetSuite, Magento, HubSpot, Zendesk, Okta, AWS, and Microsoft Azure. |
| Mobile apps | Re:amaze offers mobile apps for iOS and Android with push notifications for direct customer messaging. | The pricing comparison lists a mobile agent app for iOS and Android on all plans. |
| Product | Re:amaze combines customer service, chat, and helpdesk tools with built-in AI for online businesses. | Velaro describes Live Chat as scalable chat software that businesses can customize to fit their brand, sales goals, and customer satisfaction goals. |
Plans
Re:amaze
- Basic$29 a month
- Pro$49 a month
- Plus$69 a month
- Starter$59 a month
- Basic$29 a month
- Pro$49 a month
- Starter$59 a month
- Plus$69 a month
Velaro Live Chat
- Solo$19 a month
- Starter$497 a month
- Professional$1,497 a month
- Business$2,997 a month
- Enterprise$7,997 a month
In their own words
Re:amaze
Re:amaze combines customer service, chat, and helpdesk tools for online businesses. It brings email, live chat, social media, mobile SMS, VoIP, video calls, and push-notification conversations into one helpdesk. AI features include suggested replies, conversation summaries, sentiment analysis, FAQ suggestions, and a beta AI Agent. Workflow macros, custom triggers, and chatbots can automate common tasks. A live dashboard can show browsing activity, shopping data, and geolocation; teams can add profile data through third-party apps or an SDK. The FAQ can be branded and published on a chosen domain, embedded on a website, or displayed in chat. Listed integrations include Shopify, BigCommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, and RingCentral. iOS and Android apps support push notifications for direct customer messaging. The 14-day free trial requires no credit card and includes Plus plan features. Paid plans include Basic at $29 a month, Pro at $49 a month, and Plus at $69 a month, each billed monthly. Re:amaze is based in San Jose, California, and was founded in 2012.
Velaro Live Chat
Velaro Live Chat has no write-up on Specifiction yet; its figures are above.