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Velaro Live Chat

velaro.com

From $19/mo Free trial WebiOSAndroidAPI
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Spec score 7.6 #71 of 94 in Live chat software

Spec sheet

Product
Velaro describes Live Chat as scalable chat software that businesses can customize to fit their brand, sales goals, and customer satisfaction goals.Read 12 Oct 2026 · velaro.com
Integrations
Velaro's integrations page lists connections including Salesforce, Microsoft Dynamics, NetSuite, Magento, HubSpot, Zendesk, Okta, AWS, and Microsoft Azure.Read 12 Oct 2026 · velaro.com
Mobile apps
The pricing comparison lists a mobile agent app for iOS and Android on all plans.Read 12 Oct 2026 · v20.velaro.com
Headquarters
Los Angeles and Baltimore, United StatesRead 28 Sep 2026 · velaro.com
Founded
2000Read 28 Sep 2026 · velaro.com
Accessibility and branding
The chat designer offers hundreds of style combinations, supports WCAG 2.1 compliance, and can use different designs by webpage, campaign, or service group.Read 12 Oct 2026 · velaro.com
Agent routing
Live Chat supports queues, workflow rules, automated round-robin distribution, and chatbot triage when agents are unavailable or during peak times.Read 12 Oct 2026 · velaro.com
Co-browsing
Agents can start an interactive co-browsing session to guide customers through forms, searches, transactions, and processes, with customer permission.Read 12 Oct 2026 · velaro.com
Customer context
Agents can view visitor browsing activity and preferences, along with marketing data or stored customer data.Read 12 Oct 2026 · velaro.com
Customer engagement
The product page lists proactive invitations, chat widgets and buttons, self-service options, and customizable engagement workflows.Read 12 Oct 2026 · velaro.com
Plan limits
The pricing page lists Starter without API access, SMS, WhatsApp, IVR, SSO, co-browse, or visitor tracking.Read 12 Oct 2026 · v20.velaro.com
Pricing and trial
The pricing page says plans have a flat monthly price and no per-AI-resolution charge; the product page offers a free trial and says no credit card is required.Read 12 Oct 2026 · v20.velaro.com
Reporting
The product page says its enterprise report provides more than 100 analytics and metrics.Read 12 Oct 2026 · velaro.com
Security and compliance
The product page lists cookie opt-in, CDPA, GDPR, HIPAA, PCI, secure forms, SSO, government and proprietary cloud deployments, and the option to transfer data to the customer's own store.Read 12 Oct 2026 · velaro.com

Plans and prices

Solo $19 a month annually 1 seat · 500 conversations/mo · web chat · Q&A bot · contact manager · conversation reports · community support Read 12 Oct 2026 · v20.velaro.com
Starter $497 a month monthly 1,000 conversations/mo · 1 agent seat · web live chat · AI bot (1 active flow) · knowledge base · basic routing · standard analytics · email support Read 12 Oct 2026 · v20.velaro.com
Professional $1,497 a month monthly 5,000 conversations/mo · 3 agent seats · CRM and e-commerce integrations · workflow automation · visitor tracking · priority support and onboarding Read 12 Oct 2026 · v20.velaro.com
Business $2,997 a month monthly 12,000 conversations/mo · 8 agent seats · co-browse · advanced analytics · SLA monitoring · sentiment analysis · dedicated success manager Read 12 Oct 2026 · v20.velaro.com
Enterprise $7,997 a month monthly 25,000+ conversations/mo · 15 seats included · negotiated volume · SSO/SAML · custom roles · HIPAA package · custom onboarding Read 12 Oct 2026 · v20.velaro.com

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