Re:amaze vs ZChat
Re:amaze
reamaze.comZChat
zchat.comSide by side
| Figure | Re:amaze | ZChat |
|---|---|---|
| Price from | $29/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 8 | 9 |
| Spec score · Live chat software | 9.0 (#11) | 8.6 (#22) |
| API | Re:amaze provides a REST-like JSON API with account-level access, individual user tokens, and SSL/HTTPS-only access. | A public REST API is available on every plan with scoped workspace API keys, conversation and contact operations, knowledge article updates, and webhooks. |
| Website chatbot | Yes | Yes |
| Chat channels | omnichannel | website |
| Free plan | No | Yes |
| Headquarters | San Jose, California, United States | Ontario, Canada |
| Live agent chat | Yes | Yes |
| Product | Re:amaze combines customer service, chat, and helpdesk tools with built-in AI for online businesses. | ZChat learns from a business website and files, answers visitor questions, and hands conversations to a human when needed. |
| Visitor tracking | Yes | Yes |
Plans
Re:amaze
- Basic$29 a month
- Pro$49 a month
- Plus$69 a month
- Starter$59 a month
- Basic$29 a month
- Pro$49 a month
- Starter$59 a month
- Plus$69 a month
ZChat
- FreeFree
- DomainPrice not published
- Small BusinessPrice not published
- EnterprisePrice not published
- Source CodePrice not published
- FreeFree
- Bring your own key$15 a month
- Human agent seat$15 a month
- Managed AI$29 a month
In their own words
Re:amaze
Re:amaze combines customer service, chat, and helpdesk tools for online businesses. It brings email, live chat, social media, mobile SMS, VoIP, video calls, and push-notification conversations into one helpdesk. AI features include suggested replies, conversation summaries, sentiment analysis, FAQ suggestions, and a beta AI Agent. Workflow macros, custom triggers, and chatbots can automate common tasks. A live dashboard can show browsing activity, shopping data, and geolocation; teams can add profile data through third-party apps or an SDK. The FAQ can be branded and published on a chosen domain, embedded on a website, or displayed in chat. Listed integrations include Shopify, BigCommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, and RingCentral. iOS and Android apps support push notifications for direct customer messaging. The 14-day free trial requires no credit card and includes Plus plan features. Paid plans include Basic at $29 a month, Pro at $49 a month, and Plus at $69 a month, each billed monthly. Re:amaze is based in San Jose, California, and was founded in 2012.