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SPECIFICTION
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ZChat

zchat.com

Free plan WebWindowsLinuxAPI
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Spec score 8.6 #22 of 94 in Live chat software

Spec sheet

Product
ZChat learns from a business website and files, answers visitor questions, and hands conversations to a human when needed.Read 11 Oct 2026 · zchat.com
Intended users
The site describes templates suited to finance, legal, B2B, retail, hospitality, and help-centre sites.Read 11 Oct 2026 · zchat.com
Free plan
YesRead 24 Sep 2026 · zchat.com
API
A public REST API is available on every plan with scoped workspace API keys, conversation and contact operations, knowledge article updates, and webhooks.Read 11 Oct 2026 · zchat.com
Headquarters
Ontario, CanadaRead 28 Sep 2026 · zchat.com
AI actions
Built-in actions can book meetings, capture leads, check order status, create Zendesk or Freshdesk tickets, alert Slack, or call a customer API.Read 11 Oct 2026 · zchat.com
Answers
The product says it declines to answer when its content relevance is below a minimum threshold.Read 11 Oct 2026 · zchat.com
Channels
The shared inbox supports website chat, WhatsApp, Instagram, Facebook Messenger, Telegram, Discord, LINE, Slack, Microsoft Teams, email, SMS, and voice.Read 11 Oct 2026 · zchat.com
Chat channels
websiteRead 24 Sep 2026 · zchat.com
Free-plan limit
After 500 free AI messages in a month, AI pauses until the month resets or the workspace upgrades, while human chat continues.Read 11 Oct 2026 · zchat.com
Helpdesk and scheduling
It can escalate to Zendesk or Freshdesk, alert Slack, share Calendly or Cal.com booking links, and send events to webhooks.Read 11 Oct 2026 · zchat.com
Human handoff
Visitors can request a person and the agent receives the same conversation thread with its transcript.Read 11 Oct 2026 · zchat.com
Knowledge integrations
ZChat syncs Notion pages and imports Google Docs, Sheets, Slides, and YouTube captions.Read 11 Oct 2026 · zchat.com
Knowledge sources
It can crawl websites, use uploaded documents, connect Notion or Google Docs, import YouTube captions, and use written Q&A pairs.Read 11 Oct 2026 · zchat.com
Live agent chat
YesRead 24 Sep 2026 · zchat.com
Security controls
The product says users can restrict widget embedding by domain, control team permissions, rate-limit requests, block visitors, and store API secrets encrypted.Read 11 Oct 2026 · zchat.com
SSO
Single sign-on with OpenID Connect providers, including Okta, Entra ID, and Google Workspace, is listed on the integrations page.Read 11 Oct 2026 · zchat.com
Visitor tracking
YesRead 24 Sep 2026 · zchat.com
Website chatbot
YesRead 24 Sep 2026 · zchat.com
Website integrations
The one-line loader script works with Shopify, WooCommerce, WordPress, Webflow, Squarespace, Wix, React, and plain HTML.Read 11 Oct 2026 · zchat.com

Plans and prices

Free Free Free; no expiry Unlimited agents · Unlimited domains Read 24 Sep 2026 · zchat.com
Domain Price not published 1 production domain Read 24 Sep 2026 · zchat.com
Small Business Price not published Up to 10 production domains Read 24 Sep 2026 · zchat.com
Enterprise Price not published Unlimited production domains · Unlimited concurrent agents Read 24 Sep 2026 · zchat.com
Source Code Price not published Complete source code access · Modify and extend components Read 24 Sep 2026 · zchat.com
Free Free forever one site · one seat · 500 AI messages / month · same-thread human handoff · knowledge base + site crawl · “Powered by ZChat” badge Read 11 Oct 2026 · zchat.com
Bring your own key $15 a month per agent seat / month AI provider usage billed directly by provider · own provider key · model and prompt control Read 11 Oct 2026 · zchat.com
Human agent seat $15 a month per agent seat / month live inbox seat · canned responses and macros · SLA views and saved filters · human inbox access only Read 11 Oct 2026 · zchat.com
Managed AI $29 a month per agent seat / month 5,000 AI messages / month · AI costs included · up to 10 sites · email and SMS campaigns · white-label widget Read 11 Oct 2026 · zchat.com

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