ReachOut Suite vs ServiceBox
ReachOut Suite
reachoutsuite.comServiceBox
getservicebox.comSide by side
| Figure | ReachOut Suite | ServiceBox |
|---|---|---|
| Price from | $159/mo | $75/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Field Service Management Software | 8.9 (#7) | 7.3 (#80) |
| Free plan | Yes | No |
| Accounting integrations | ReachOut integrates with QuickBooks Online and Xero, and offers Open APIs. | ServiceBox connects with QuickBooks Online, QuickBooks Desktop and Sage 50 Canada. |
| Offline mode | Yes | ServiceBox describes Offline Mode as keeping saved work accessible through weak connectivity. |
| Plan limits | The Free plan allows 25 jobs and the Standard plan allows 250 jobs; Premium and Ultimate list unlimited jobs. | Standard and Premium start with six licensed users, while Starter is limited to qualifying two-user operations. |
| Product | ReachOutSuite is an end-to-end enterprise field-services organizer focused on resource utilization, cost savings and revenue improvement. | ServiceBox is field service management software for commercial HVAC, plumbing, electrical and multi-trade contractors. |
Plans
ReachOut Suite
- FreeFree
- Standard$159 a month
- Premium$2,515 a month
- Ultimate$3,225 a month
- EnterprisePriced on request
ServiceBox
- Starter$75 a month
- Standard$210 a month
- Premium$330 a month
- EnterprisePriced on request
In their own words
ReachOut Suite
ReachOut Suite organizes field-service work, from customer requests and quotes through scheduling, dispatch, job tracking, assets, and inventory. Its technician app provides job and customer details, asset history, time tracking, image capture, forms, checklists, and invoicing. Technicians can record field data offline and create invoices on or off the field. The platform also supports teams, technician reassignment, recurring jobs, route optimization, customer access through Customer Hub, and online or offline payments by links, Customer Hub, or QR codes. It runs on Android, iOS, and the web. ReachOut integrates with QuickBooks Online and Xero and offers an open REST API; API access uses secret-token authentication. The free plan permits 25 jobs, while Standard permits 250; Premium and Ultimate list unlimited jobs. Pricing is listed in USD, with a 7-day trial and paid plans noted from $9/user/mo. Upgrading during the trial starts billing immediately.
ServiceBox
ServiceBox is field service management software for commercial HVAC, plumbing, electrical, refrigeration, fire and life-safety, and multi-trade contractors. It connects customer and job-site records with equipment history, scheduling, work orders, technician time and materials, purchasing, invoicing and accounting handoffs. Technicians can capture time, materials, photos, forms and notes, while Offline Mode keeps saved work available through weak connectivity. Quotes can become work orders, and completed details can carry into invoice preparation. Integrations include QuickBooks Online, QuickBooks Desktop and Sage 50 Canada; Sage 50 timesheets do not sync automatically. The software runs on Android, iOS and web. Support includes onboarding, role-based training, knowledge resources and human assistance. Starter is limited to qualifying two-user operations. Standard costs $210 a month with six users included, and Premium costs $330 a month with six users, purchasing, inventory visibility and multi-location capabilities. Starter costs $75 a month.