RealPage OneSite vs ReFrame Assist

RealPage OneSite is a multifamily property-management system that centralizes leasing, maintenance, accounting, and operations. It supports conventional, student, affordable, tax-credit, military, and senior-living properties. Workflows include applications, screening, waitlists, appointments, move-ins and move-outs, transfers, final account statements, and evictions. Role-based dashboards, portfolio views, recommendations, and automated workflows help teams coordinate operations. Maintenance tools include work orders, recurring maintenance, inspections, vendor management, asset history, and inventory insights. Accounting features include owner statements, bank reconciliation, tenant charges, and portfolio reporting.

OneSite is available on web, iOS, and Android. RealPage Payments supports resident payment options, and the LOFT Resident Portal is described as an open resident hub. The Lumina AI Suite includes leasing support through chat, voice, text, and email, and resident support for questions, service requests, amenity bookings, and rent reminders. RealPage describes encryption, multi-factor authentication, role-based access controls, and continuous monitoring. Pricing is on request; no amount or billing term is stated.

ReFrame Assist is a cloud-hosted software suite for public housing agencies administering federal, state, and local programs, including Moving to Work. It brings application processing and eligibility determination together with applicant, tenant, and owner portals, back-office operations, a general ledger, and mobile inspections. Supported programs include MTW 50058, MTW Expansion 50058, and 50059. Applicants can update details, track application progress, upload documents, and send secure portal messages. Tenants can upload documents, review payment history, and recertify information; landlords can view payment and inspection details for their tenants and properties. Back-office tools include role-based permissions, electronic records, configurable calculations, compliance reporting, and generated 58-based correspondence. The general ledger covers accounts payable and receivable, fixed assets, payroll integration, and budgets. Tablet-based inspections work on Android and iOS, online or offline. The suite is described as mobile responsive, ADA compliant, and supportive of language preferences. Pricing is available on request.