RealPage Resident Billing vs Ubility
RealPage Resident Billing
realpage.comUbility
ubility.aiSide by side
| Figure | RealPage Resident Billing | Ubility |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 0 | 0 |
| Spec score · Property Management Utility Billing Software | 7.1 (#12) | 7.1 (#13) |
| Billing accuracy | RealPage says its redundant data verification process is intended to make resident billing fast and accurate. | Ubility says its RUBS billing algorithm is designed to recover within 1/10 of 1% of a property's billable expense. |
| Headquarters | Richardson, Texas, USA | Phoenix, Arizona, United States |
| Integrations | The service interfaces with major property management software systems to identify billable residents and upload accounts receivable charges. | Ubility says it integrates with property-management and accounting systems, payment gateways, and submetering platforms. |
| Intended users | RealPage describes Resident Billing as a service for multifamily property owners and managers seeking utility cost recovery and more efficient resident billing. | Ubility describes solutions for utility billing companies, property managers, and organizations building their own utility billing solution. |
| Payments | For Utilities With Remittances, RealPage Payments processes resident utility charge remittances instead of onsite staff. | The platform offers ACH automation, payment tracking, resident payments, and collections. |
| Pricing | The product page offers a Contact Us option and does not state a price. | Fees, payment schedules, and billing terms are described in a separate customer agreement; the terms do not list prices. |
| Support | RealPage says customer care is available seven days a week for property managers and residents. | Ubility lists [email protected], says it typically responds within 24 hours, and gives phone support hours as Monday through Friday, 9am–6pm MST. |
In their own words
RealPage Resident Billing
RealPage Resident Billing is a web service for multifamily properties that bills residents for utilities and supports utility cost recovery. It supports common RUBS and submetering methods used across the United States, including multiple methods at one property. Managers can configure combined rent and utility statements or utility-only statements, including electronic versions. Resident OneBill can bring allocated utility charges together with rent, amenity fees, carried balances and other ledger charges. The service interfaces with major property management systems to identify residents to bill and upload accounts receivable charges; final bills can also be generated in systems such as OneSite. Residents can use eBill and other billing and payment options. For Utilities With Remittances, RealPage Payments processes utility charge remittances rather than onsite staff. RealPage describes redundant data verification and a regulatory database covering rules affecting submetering, billing and energy management. Status Tracker syncs with RealPage project management systems so users can view notes and completed schedule dates and respond to file requests. Pricing is available on request.
Ubility
Ubility is cloud-based software for utility billing, provider invoice processing, and payment workflows. Its AI extracts and validates invoice data from multiple providers, but customers remain responsible for reviewing AI-assisted data and calculations. For resident billing, it supports flexible methods and can post bills directly into property management software. Its RUBS algorithm is designed to recover within 1/10 of 1% of a property's billable expense. Payment features include ACH automation, resident payments, payment tracking, and collections. Other listed tools cover submeter and utility expense management, vacant cost recovery, final bills on demand, secure document management, dashboards, reporting, and ticketing. Residents can view billing history and usage, pay online, and use a Spanish-language portal. Ubility says it connects with property-management and accounting systems, payment gateways, and submetering platforms, with API access and customization options. It is designed for operations managing between 100 and 100,000 units. The maker describes solutions for utility billing companies, property managers, and organizations building their own billing solution. Pricing is on request; fees, payment schedules, and billing terms are set out in a separate customer agreement.