RecoveryConnect vs Tow Control Dispatch
RecoveryConnect
mbsicorp.comTow Control Dispatch
towcontroldispatch.comSide by side
| Figure | RecoveryConnect | Tow Control Dispatch |
|---|---|---|
| Price from | $50/mo | $99/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Towing Software | 7.8 (#12) | 7.6 (#21) |
| Headquarters | Medford, Massachusetts, United States | 3 Mount Prospect Ave, Dover, NJ 07801-3747, United States |
| Purpose | RecoveryConnect is an assignment management platform for managing asset recovery cases and helping customers improve recovery rates and work efficiency. | Tow Control Dispatch provides dispatch, job management, driver and fleet management, customer communication, billing support, and reporting tools for towing businesses. |
| Security | MBSi says its SaaS platform runs on AWS cloud infrastructure that supports strict security requirements. | The privacy policy says safeguards include authentication, role-based access controls, secure transmission, password hashing, session controls, logging, rate limiting, and restricted production-system access. |
| Support | MBSi lists support by phone at 602-864-7847 and by email at [email protected]. | Support is offered by email at [email protected] and by phone at (888) 997-5869. |
Plans
RecoveryConnect
- RecoveryConnect BASIC$50 a month
- RecoveryConnect PRO$300 a month
- RecoveryConnect PRO+$750 a month
In their own words
RecoveryConnect
RecoveryConnect is an assignment management platform for asset-recovery cases, serving lenders, forwarders, and recovery agents. It provides real-time status, visibility from back-office teams to drivers, and configurable dashboards and reports. RecoveryConnect Mobile gives agents case details, map views, search and filtering, photo uploads, and electronic condition reporting on iOS, Android, and Windows. The platform also lists web and Windows access. Navigation can use Google, Apple, or Waze maps; Pro adds enhanced mapping, configurable icons, and DRN historical license-plate-recognition data. Integrations include VINchex lien data, Loanbridge vehicle-event monitoring, and LocateSmarter skip tracing. A Violent Event tool warns agents about reported danger. Pro+ adds automated invoicing and contract management. Plans start at $50 a month, with transaction, storage-lot, and plate fees.
Tow Control Dispatch
Tow Control Dispatch is software for towing businesses that combines dispatch, job management, driver and fleet management, customer communication, billing support, and reporting. Teams can take in jobs, assign drivers, update a dispatch board, and track job status. Job records can hold timestamps, notes, photos, signatures, mileage, and customer details. Impound tools track vehicle check-in details, storage rates, release conditions, and check-out fees. The product supports invoices, payment status, reports, and CSV, PDF, and Excel exports. Customers can add links to their own payment processors, such as Stripe, PayPal, Venmo, CashApp, or Square; Tow Control Dispatch does not process payments. It runs on Android, iOS, and the web, with a driver mobile app and GPS fleet tracking. The Pro Operator Plan costs $99 a month, billed monthly, plus applicable tax. It includes unlimited drivers and no per-job or per-driver fees. A 30-day trial requires no credit card, and customers can cancel at any time.