RecoveryConnect
mbsicorp.com
What it is
RecoveryConnect is an assignment management platform for asset-recovery cases, serving lenders, forwarders, and recovery agents. It provides real-time status, visibility from back-office teams to drivers, and configurable dashboards and reports. RecoveryConnect Mobile gives agents case details, map views, search and filtering, photo uploads, and electronic condition reporting on iOS, Android, and Windows. The platform also lists web and Windows access. Navigation can use Google, Apple, or Waze maps; Pro adds enhanced mapping, configurable icons, and DRN historical license-plate-recognition data. Integrations include VINchex lien data, Loanbridge vehicle-event monitoring, and LocateSmarter skip tracing. A Violent Event tool warns agents about reported danger. Pro+ adds automated invoicing and contract management. Plans start at $50 a month, with transaction, storage-lot, and plate fees.
Spec sheet
- Purpose
- RecoveryConnect is an assignment management platform for managing asset recovery cases and helping customers improve recovery rates and work efficiency.Read 8 Oct 2026 · mbsicorp.com
- Audience
- The platform provides solutions for lenders, forwarders, and recovery agents.Read 8 Oct 2026 · mbsicorp.com
- Integrations
- The pricing page lists integrations with all major forwarders and DRN integration for historical license-plate-recognition hits on Pro.Read 8 Oct 2026 · mbsicorp.com
- Security
- MBSi says its SaaS platform runs on AWS cloud infrastructure that supports strict security requirements.Read 8 Oct 2026 · mbsicorp.com
- Support
- MBSi lists support by phone at 602-864-7847 and by email at [email protected].Read 8 Oct 2026 · mbsicorp.com
- Headquarters
- Medford, Massachusetts, United StatesRead 28 Sep 2026 · mbsicorp.com
- Case management
- It provides real-time case status, case management visibility from the back office to drivers, and configurable dashboards and reports.Read 8 Oct 2026 · mbsicorp.com
- Compliance and safety
- The Violent Event tool lets users communicate potential danger to the case originator and alerts agents before they accept cases.Read 8 Oct 2026 · mbsicorp.com
- Field app
- RecoveryConnect Mobile gives agents real-time case details, map views, case search and filtering, photo upload, and electronic condition reporting.Read 8 Oct 2026 · mbsicorp.com
- Invoicing
- Pro+ includes automated invoicing and contract management, and MBSi says it automatically generates an invoice when a case is completed using uploaded contracts, case details, and set fees.Read 8 Oct 2026 · info.mbsicorp.com
- Mapping and navigation
- The platform offers mapping and turn-by-turn navigation using Google, Apple, or Waze maps, with enhanced mapping and configurable map icons listed as Pro features.Read 8 Oct 2026 · mbsicorp.com
- Marketplace integrations
- MBSi’s Marketplace lists VINchex lien data, Loanbridge vehicle-event monitoring, and LocateSmarter skip-tracing data as RecoveryConnect integrations.Read 8 Oct 2026 · mbsicorp.com
- Mobile compatibility
- RecoveryConnect Mobile is compatible with iOS, Android, and Windows operating systems.Read 8 Oct 2026 · mbsicorp.com
- Pricing limits
- The pricing page charges per MBSi recovery transaction and lists additional monthly storage-lot fees and per-plate purchase fees by plan.Read 8 Oct 2026 · mbsicorp.com
Plans and prices
Strong points and limits
Strong points
- Real-time case visibility
- Mobile photo and condition reporting
- Google, Apple, and Waze navigation
- Configurable dashboards and reports
- Automated invoicing on Pro+
Limits
- No free plan
- Additional transaction and usage fees
- Some mapping features require Pro
- Pricing varies by plan and storage
Who it suits
It suits lenders, forwarders, and recovery agents coordinating field assignments and asset-recovery workflows. Organizations should account for transaction, storage, and plate charges in addition to monthly plans.
Verdict
RecoveryConnect combines back-office case management with field tools, mapping, safety alerts, integrations, and invoicing. Its recurring plans are supplemented by per-transaction and usage-based charges.
Where Specifiction places it
- Towing Software#12 of 277.8