Tow Control Dispatch
towcontroldispatch.com
What it is
Tow Control Dispatch is software for towing businesses that combines dispatch, job management, driver and fleet management, customer communication, billing support, and reporting. Teams can take in jobs, assign drivers, update a dispatch board, and track job status. Job records can hold timestamps, notes, photos, signatures, mileage, and customer details. Impound tools track vehicle check-in details, storage rates, release conditions, and check-out fees. The product supports invoices, payment status, reports, and CSV, PDF, and Excel exports. Customers can add links to their own payment processors, such as Stripe, PayPal, Venmo, CashApp, or Square; Tow Control Dispatch does not process payments. It runs on Android, iOS, and the web, with a driver mobile app and GPS fleet tracking. The Pro Operator Plan costs $99 a month, billed monthly, plus applicable tax. It includes unlimited drivers and no per-job or per-driver fees. A 30-day trial requires no credit card, and customers can cancel at any time.
Spec sheet
- Purpose
- Tow Control Dispatch provides dispatch, job management, driver and fleet management, customer communication, billing support, and reporting tools for towing businesses.Read 7 Oct 2026 · towcontroldispatch.com
- Security
- The privacy policy says safeguards include authentication, role-based access controls, secure transmission, password hashing, session controls, logging, rate limiting, and restricted production-system access.Read 7 Oct 2026 · towcontroldispatch.com
- Privacy
- The privacy policy says the company does not sell personal information for money or use it for cross-context behavioral advertising.Read 7 Oct 2026 · towcontroldispatch.com
- Support
- Support is offered by email at [email protected] and by phone at (888) 997-5869.Read 7 Oct 2026 · towcontroldispatch.com
- Headquarters
- 3 Mount Prospect Ave, Dover, NJ 07801-3747, United StatesRead 28 Sep 2026 · towcontroldispatch.com
- Billing and exports
- The product supports invoices, payment status, reports, and exports; the pricing page lists CSV, PDF, and Excel exports.Read 7 Oct 2026 · towcontroldispatch.com
- Dispatch
- The product supports job intake, driver assignment, dispatch board updates, and job status tracking.Read 7 Oct 2026 · towcontroldispatch.com
- Impound management
- The impound tools track vehicle check-in details, storage rates, release conditions, and check-out fees.Read 7 Oct 2026 · towcontroldispatch.com
- Job records
- Job records can include status timestamps, notes, photos, signatures, mileage, and customer details.Read 7 Oct 2026 · towcontroldispatch.com
- Payment integrations
- The pricing page says customers can use their own Stripe, PayPal, Venmo, CashApp, Square, or other payment processor link, and that Tow Control Dispatch does not process those payments.Read 7 Oct 2026 · towcontroldispatch.com
- Retention limit
- The pricing page says canceled-account records are retained for 180 days after access ends and then become eligible for deletion, subject to stated exceptions.Read 7 Oct 2026 · towcontroldispatch.com
- Service providers
- The privacy policy names Stripe, Twilio, Google Maps Platform, Mapbox, OpenStreetMap and Nominatim, and Expo among providers used for payments, communications, mapping, and mobile app services.Read 7 Oct 2026 · towcontroldispatch.com
- Trial and cancellation
- The pricing page offers a 30-day trial without a credit card and says customers can cancel at any time.Read 7 Oct 2026 · towcontroldispatch.com
- Who it is for
- The Google Play listing describes the platform as built for towing companies ranging from single-truck operators to multi-driver fleets.Read 7 Oct 2026 · play.google.com
Plans and prices
Strong points and limits
Strong points
- Tracks job status and detailed job records
- Includes impound check-in and release tracking
- Exports reports as CSV, PDF, and Excel
- Trial is 30 days with no credit card
Limits
- No free plan
- Applicable tax is added to the monthly price
- The product does not process customer payments
- Canceled-account records are retained for 180 days
Who it suits
The product is described for towing businesses, from single-truck operators to multi-driver fleets. Its dispatch, impound, and job-record tools suit teams managing those workflows.
Verdict
Tow Control Dispatch brings dispatch, impound tracking, and billing support into one service for towing operations. Buyers should account for the monthly plan cost and use their own payment processor.
Where Specifiction places it
- Towing Software#21 of 277.6