RecoveryConnect vs TowBridge
RecoveryConnect
mbsicorp.comTowBridge
towbridge.comSide by side
| Figure | RecoveryConnect | TowBridge |
|---|---|---|
| Price from | $50/mo | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 0 |
| Spec score · Towing Software | 7.8 (#12) | 7.7 (#15) |
| Headquarters | Medford, Massachusetts, United States | Burlington, Ontario, Canada |
| Invoicing | Pro+ includes automated invoicing and contract management, and MBSi says it automatically generates an invoice when a case is completed using uploaded contracts, case details, and set fees. | The invoicing tools support automatic tax calculation, partial payments, email invoices, and payment recording by cash, check, credit card, or bank transfer. |
| Purpose | RecoveryConnect is an assignment management platform for managing asset recovery cases and helping customers improve recovery rates and work efficiency. | TowBridge combines dispatching, driver management, fleet tracking, vehicle inspections, invoicing, and reporting for towing and recovery companies. |
| Security | MBSi says its SaaS platform runs on AWS cloud infrastructure that supports strict security requirements. | TowBridge says it uses TLS connections, encryption at rest, role based access, audit logging, regular backups, and SOC 2 aligned practices. |
| Support | MBSi lists support by phone at 602-864-7847 and by email at [email protected]. | Starter includes email support with 24-hour response times; Professional includes priority email and chat; Enterprise includes a dedicated account manager and phone support. |
Plans
RecoveryConnect
- RecoveryConnect BASIC$50 a month
- RecoveryConnect PRO$300 a month
- RecoveryConnect PRO+$750 a month
In their own words
RecoveryConnect
RecoveryConnect is an assignment management platform for asset-recovery cases, serving lenders, forwarders, and recovery agents. It provides real-time status, visibility from back-office teams to drivers, and configurable dashboards and reports. RecoveryConnect Mobile gives agents case details, map views, search and filtering, photo uploads, and electronic condition reporting on iOS, Android, and Windows. The platform also lists web and Windows access. Navigation can use Google, Apple, or Waze maps; Pro adds enhanced mapping, configurable icons, and DRN historical license-plate-recognition data. Integrations include VINchex lien data, Loanbridge vehicle-event monitoring, and LocateSmarter skip tracing. A Violent Event tool warns agents about reported danger. Pro+ adds automated invoicing and contract management. Plans start at $50 a month, with transaction, storage-lot, and plate fees.
TowBridge
TowBridge is a cloud operations platform for towing and recovery companies, combining dispatch, driver management, fleet tracking, inspections, invoicing, reporting, and impound management. Dispatchers can assign jobs from a board or list, using drag-and-drop job cards and a seven-step status flow. Its iOS and Android driver app handles alerts, navigation, updates, photos, digital inspections, chat, and offline syncing for core features. Inspection forms support text, numbers, checkboxes, and photos, with timestamped submissions. Accounts can manage multiple branches with separate teams, vehicles, and queues. Invoicing includes tax calculation, partial payments, emailed invoices, and recording several payment types. TowBridge also offers REST API documentation and can receive motor-club dispatches through provider-specific emails. It says GPS data is kept for 90 days and core business records may remain for seven years after account closure. Each plan has a 14-day full-feature trial without a credit card. Plans are billed monthly or annually, in CAD unless stated otherwise, per branch.