TowBridge
towbridge.com
What it is
TowBridge is a cloud operations platform for towing and recovery companies, combining dispatch, driver management, fleet tracking, inspections, invoicing, reporting, and impound management. Dispatchers can assign jobs from a board or list, using drag-and-drop job cards and a seven-step status flow. Its iOS and Android driver app handles alerts, navigation, updates, photos, digital inspections, chat, and offline syncing for core features. Inspection forms support text, numbers, checkboxes, and photos, with timestamped submissions. Accounts can manage multiple branches with separate teams, vehicles, and queues. Invoicing includes tax calculation, partial payments, emailed invoices, and recording several payment types. TowBridge also offers REST API documentation and can receive motor-club dispatches through provider-specific emails. It says GPS data is kept for 90 days and core business records may remain for seven years after account closure. Each plan has a 14-day full-feature trial without a credit card. Plans are billed monthly or annually, in CAD unless stated otherwise, per branch.
Spec sheet
- Purpose
- TowBridge combines dispatching, driver management, fleet tracking, vehicle inspections, invoicing, and reporting for towing and recovery companies.Read 4 Oct 2026 · towbridge.com
- Product
- TowBridge is a cloud based operations platform for towing and recovery companies, combining dispatch, driver management, fleet tracking, inspections, invoicing, and reporting.Read 4 Oct 2026 · towbridge.com
- Trial
- Every plan includes a 14-day trial with full feature access and no credit card required.Read 4 Oct 2026 · towbridge.com
- Security
- TowBridge says it uses TLS connections, encryption at rest, role based access, audit logging, regular backups, and SOC 2 aligned practices.Read 4 Oct 2026 · towbridge.com
- Support
- Starter includes email support with 24-hour response times; Professional includes priority email and chat; Enterprise includes a dedicated account manager and phone support.Read 4 Oct 2026 · towbridge.com
- Headquarters
- Burlington, Ontario, CanadaRead 28 Sep 2026 · towbridge.com
- Founded
- 2026Read 28 Sep 2026 · towbridge.com
- API and documentation
- TowBridge provides REST API documentation for integrating its services with existing systems and workflows.Read 4 Oct 2026 · towbridge.com
- Branch management
- A single account can manage multiple branches with separate dispatchers, drivers, vehicles, and job queues, plus branch-scoped access.Read 4 Oct 2026 · towbridge.com
- Data import
- Customers, vehicles, and driver data can be imported by CSV; Enterprise onboarding can assist with custom migration.Read 4 Oct 2026 · towbridge.com
- Data location and retention
- TowBridge says its primary infrastructure is in AWS Canada Central, GPS location data is retained for 90 days, and core business records may be retained for seven years after account closure.Read 4 Oct 2026 · towbridge.com
- Dispatch
- Its dispatch board supports drag-and-drop job cards, list and board views, driver assignment, and a seven-step job status flow.Read 4 Oct 2026 · towbridge.com
- Driver app
- The iOS and Android app supports job alerts, navigation, status updates, photos, digital inspections, chat, and offline syncing for core features.Read 4 Oct 2026 · towbridge.com
- Impound management
- Impound tools include multi-lot tracking, automatic storage fees, legal holds, adjuster scheduling, and release coordination.Read 4 Oct 2026 · towbridge.com
- Inspections
- Inspection templates support text, number, checkbox, and photo fields, and submissions are timestamped and recorded for audit purposes.Read 4 Oct 2026 · towbridge.com
- Invoicing
- The invoicing tools support automatic tax calculation, partial payments, email invoices, and payment recording by cash, check, credit card, or bank transfer.Read 4 Oct 2026 · towbridge.com
- Live Incident Feed
- The incident feed aggregates 15+ sources, including provincial 511 feeds, public police and fire dispatch feeds, municipal traffic feeds, and licensed commercial traffic intelligence.Read 4 Oct 2026 · towbridge.com
- Motor club integrations
- The maker lists CAA, Agero, Allstate Motor Club, Cross Country Motor Club, Good Sam, and NSD as compatible motor clubs.Read 4 Oct 2026 · towbridge.com
- Navigation
- Drivers can launch Google Maps, Apple Maps, or Waze for turn-by-turn navigation.Read 4 Oct 2026 · towbridge.com
- Navigation integrations
- Drivers can open Google Maps, Apple Maps, or Waze for navigation from TowBridge.Read 4 Oct 2026 · towbridge.com
- Pricing terms
- The terms say subscriptions are billed monthly or annually, prices are in CAD unless stated otherwise, and fees are charged per branch with included users varying by plan.Read 4 Oct 2026 · towbridge.com
- Target customers
- TowBridge is built for towing and recovery businesses, from owner operators to enterprise fleets, and supports multi branch operations.Read 4 Oct 2026 · towbridge.com
- Who it serves
- TowBridge says it serves towing and recovery businesses across North America, from owner-operators to enterprise fleets.Read 4 Oct 2026 · towbridge.com
Strong points and limits
Strong points
- Dispatch supports board and list views.
- Driver app includes offline syncing for core features.
- Inspection submissions are timestamped for audit purposes.
- Invoicing supports partial payments and automatic tax calculation.
- Trial includes full features and requires no credit card.
Limits
- No free plan is available.
- GPS location data is retained for 90 days.
- Core business records may be retained for seven years after account closure.
Who it suits
TowBridge is aimed at towing and recovery businesses, from owner-operators to enterprise fleets. Multi-branch tools and branch-scoped access may suit companies managing separate dispatch teams and job queues.
Verdict
TowBridge brings dispatch and back-office workflows together with driver tools for iOS and Android. Its trial offers full feature access for 14 days, but there is no free plan.
Where Specifiction places it
- Towing Software#15 of 277.7