Towbook vs TowBridge
Towbook
towbook.comTowBridge
towbridge.comSide by side
| Figure | Towbook | TowBridge |
|---|---|---|
| Price from | $109/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 5 | 0 |
| Spec score · Towing Software | 8.7 (#4) | 7.7 (#15) |
| Headquarters | Port Huron, Michigan, United States | Burlington, Ontario, Canada |
| Impound management | Impound Manager records stored vehicles and includes state-required letters, with an Auto Data Direct integration available. | Impound tools include multi-lot tracking, automatic storage fees, legal holds, adjuster scheduling, and release coordination. |
| Purpose | Towbook is cloud-based towing, roadside, and impound software for dispatching, impounds, and accounting. | TowBridge combines dispatching, driver management, fleet tracking, vehicle inspections, invoicing, and reporting for towing and recovery companies. |
| Security | Towbook says it uses SSL encryption for many services, account-access verification and recurring reviews of security practices. | TowBridge says it uses TLS connections, encryption at rest, role based access, audit logging, regular backups, and SOC 2 aligned practices. |
| Support | Towbook states that phone and email support operate 24 hours a day, 365 days a year. | Starter includes email support with 24-hour response times; Professional includes priority email and chat; Enterprise includes a dedicated account manager and phone support. |
Plans
Towbook
- Basic$109 a month
- Professional$209 a month
- Ultimate+$319 a month
- Enterprise$429 a month
- Enterprise+Priced on request
In their own words
Towbook
Towbook is cloud-based software for towing, roadside, and impound operations. Its web system manages dispatching, invoicing, vehicle inventory, impounds, liens, and auctions. Dispatch workflows cover accepting and assigning calls, following job progress, and managing vehicles. Digital dispatching and email processing receive calls from listed motor clubs and organizations including AAA, Agero, Allstate, Geico, Progressive, and Tesla. GPS integrations include Azuga, DriverLocate, Samsara, US Fleet Tracking, Verizon Connect, and Webfleet; accounting connects to QuickBooks Desktop or Online. Drivers can attach geocoded photos, collect customer signatures, create damage reports, and send receipts by email or text. Android and iPhone apps are available, and the maker says they can be used on as many devices as desired at no extra fee. The trial lasts 30 days, includes the full feature suite, and requires no credit card. Plans start at $109/mo, with no free plan. Monthly completed-call limits vary by plan, and each additional 1,000 calls above a plan limit costs $149.
TowBridge
TowBridge is a cloud operations platform for towing and recovery companies, combining dispatch, driver management, fleet tracking, inspections, invoicing, reporting, and impound management. Dispatchers can assign jobs from a board or list, using drag-and-drop job cards and a seven-step status flow. Its iOS and Android driver app handles alerts, navigation, updates, photos, digital inspections, chat, and offline syncing for core features. Inspection forms support text, numbers, checkboxes, and photos, with timestamped submissions. Accounts can manage multiple branches with separate teams, vehicles, and queues. Invoicing includes tax calculation, partial payments, emailed invoices, and recording several payment types. TowBridge also offers REST API documentation and can receive motor-club dispatches through provider-specific emails. It says GPS data is kept for 90 days and core business records may remain for seven years after account closure. Each plan has a 14-day full-feature trial without a credit card. Plans are billed monthly or annually, in CAD unless stated otherwise, per branch.