RecoveryIMS vs Towbook
RecoveryIMS
autoims.comTowbook
towbook.comSide by side
| Figure | RecoveryIMS | Towbook |
|---|---|---|
| Price from | — | $109/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 0 | 5 |
| Spec score · Towing Software | 7.6 (#20) | 8.7 (#4) |
| Headquarters | Atlanta, Georgia, United States | Port Huron, Michigan, United States |
| Privacy | AASC’s privacy policy says it may collect contact and identity verification information, and that service providers with access must protect it and use it only to perform services. | The privacy policy says Towbook will not sell, rent, trade, or use personal or vehicle information except as needed to provide requested services. |
| Purpose | RecoveryIMS is an online application for assigning, tracking, and managing vehicle repossessions. | Towbook is cloud-based towing, roadside, and impound software for dispatching, impounds, and accounting. |
| Support | RecoveryIMS support lists [email protected] and toll-free phone 888-683-2272 for assistance with website functionality and other issues. | Towbook states that phone and email support operate 24 hours a day, 365 days a year. |
Plans
Towbook
- Basic$109 a month
- Professional$209 a month
- Ultimate+$319 a month
- Enterprise$429 a month
- Enterprise+Priced on request
In their own words
RecoveryIMS
RecoveryIMS has no write-up on Specifiction yet; its figures are above.
Towbook
Towbook is cloud-based software for towing, roadside, and impound operations. Its web system manages dispatching, invoicing, vehicle inventory, impounds, liens, and auctions. Dispatch workflows cover accepting and assigning calls, following job progress, and managing vehicles. Digital dispatching and email processing receive calls from listed motor clubs and organizations including AAA, Agero, Allstate, Geico, Progressive, and Tesla. GPS integrations include Azuga, DriverLocate, Samsara, US Fleet Tracking, Verizon Connect, and Webfleet; accounting connects to QuickBooks Desktop or Online. Drivers can attach geocoded photos, collect customer signatures, create damage reports, and send receipts by email or text. Android and iPhone apps are available, and the maker says they can be used on as many devices as desired at no extra fee. The trial lasts 30 days, includes the full feature suite, and requires no credit card. Plans start at $109/mo, with no free plan. Monthly completed-call limits vary by plan, and each additional 1,000 calls above a plan limit costs $149.