RecoveryIMS

Spec sheet

Purpose

RecoveryIMS is an online application for assigning, tracking, and managing vehicle repossessions.Read 11 Oct 2026 · autoims.com

Privacy

AASC’s privacy policy says it may collect contact and identity verification information, and that service providers with access must protect it and use it only to perform services.Read 11 Oct 2026 · autoims.com

Support

RecoveryIMS support lists [email protected] and toll-free phone 888-683-2272 for assistance with website functionality and other issues.Read 11 Oct 2026 · autoims.com

Headquarters

Atlanta, Georgia, United StatesRead 28 Sep 2026 · autoims.com

Company

Auto Auction Services Corporation (AASC), operating as AutoIMS, says it was founded in 1997.Read 10 Oct 2026 · site.autoims.com

Maker

RecoveryIMS is operated by Auto Auction Services Corporation (AASC), which says it was founded in 1997.Read 11 Oct 2026 · site.autoims.com

Account administration

The recovery client handles account reactivation, agent email changes, account lookup, and invoice unlocking requests.Read 10 Oct 2026 · autoims.com

Agent features

Agents can acknowledge assignments, access assignment details in a web browser, update vehicle statuses and recovery attempts, and create condition reports and invoices online.Read 10 Oct 2026 · autoims.com

Agent tools

Agents can receive and acknowledge assignments, view vehicle data, report statuses and recovery attempts, and create condition reports online.Read 11 Oct 2026 · autoims.com

Auction integration

The maker says RecoveryIMS works with AutoIMS, its auction inventory management system, to support vehicle remarketing.Read 10 Oct 2026 · autoims.com

Auction workflow

Clients can flow vehicles directly to auction, and agents can arrange vehicle turn-in to auction.Read 11 Oct 2026 · autoims.com

AutoIMS connection

The maker says RecoveryIMS works seamlessly with AutoIMS, which it describes as an auction inventory management system for auto remarketing.Read 11 Oct 2026 · autoims.com

Browser access

The maker says agents can access assignment details and vehicle data from any web browser, and that assignments can be received on a computer, cell phone, or browser-enabled wireless device.Read 11 Oct 2026 · autoims.com

Client features

Recovery clients can assign repossessions electronically, track recovery inventory through its lifecycle, review activity notes and invoices, compare agent performance, and flow vehicles directly to auction.Read 10 Oct 2026 · autoims.com

Client tools

Clients can assign repossessions electronically, track recovery inventory through its lifecycle, and compare agent performance.Read 11 Oct 2026 · autoims.com

Document handling

Agents can upload vehicle documents, and the system can email agents about new or updated documentation requirements.Read 10 Oct 2026 · autoims.com

Getting access

A financial company enters an agent as a vendor, and the agent receives instructions to create login credentials with the first assignment.Read 11 Oct 2026 · autoims.com

Getting started

A financial company enters an agent as a vendor, and the agent receives instructions to create a login and password with the first assignment.Read 10 Oct 2026 · autoims.com

Invoices and communications

The service provides online activity notes, agent charges, electronic invoices, and recovery inspections to reduce reliance on faxes, mail, and phone calls.Read 11 Oct 2026 · autoims.com

Supported access

Agents can receive assignments by computer, cell phone, or another email-enabled or browser-enabled wireless device.Read 10 Oct 2026 · autoims.com

Terms

The terms say AASC websites are intended for commercial use consistent with written agreements and are provided on an “as is” and “as available” basis.Read 10 Oct 2026 · autoims.com

Use and availability limits

The terms describe AASC websites as intended for commercial use under written agreements and say access to certain portions may require a Services Agreement.Read 11 Oct 2026 · autoims.com

VIN Search add-on

An add-on VIN Search feature returns the auction work order, client stock number, and auction arrival date associated with submitted VINs.Read 11 Oct 2026 · autoims.com

Who it serves

The product describes workflows for recovery clients and recovery agents handling vehicle repossessions.Read 10 Oct 2026 · autoims.com

Where Specifiction places it

• Towing Software#20 of 277.6