Remindlo vs SMS Meeting

Remindlo sends SMS reminders before booked visits and when a service is due again. It is aimed at owner-run and small-team service businesses with returning customers, including garages, dental practices, salons, vets, and trades. After visits, it can send thank-you notes, review requests, and win-back messages. Remindlo connects to Google Calendar, Outlook, and iCloud, turning bookings into contacts with reminders; it can also scan a photo of a paper diary to extract names, dates, and phone numbers. An AI model reads names from calendar entries and leaves the name blank when it cannot identify one. Customers can confirm or reschedule by text, and opt-outs are removed automatically. Integrations listed include Calendly, Cal.com, Acuity Scheduling, Square Appointments, Google Sheets, Zapier, and Claude AI. Its REST API supports contacts and campaigns, while webhooks report delivery with signed payloads and automatic retries. The free plan includes 10 SMS monthly and limited email sending. Starter costs £19.00 per month and includes 75 SMS monthly, unlimited emails, the SMS Message API, basic analytics, and email support. Free-plan users cannot buy SMS top-ups.

SMS Meeting sends appointment confirmations and reminders by text from Microsoft Outlook, Google Calendar, or connected business software. Its Microsoft-certified Outlook add-in supports appointments, ordinary meetings, and Microsoft Teams meetings. The Google-certified extension handles Google Meet events and can include meeting links in reminders. Message templates can insert a recipient’s name, appointment date, time, and place. The JSON REST API uses API-key authentication and supports immediate or scheduled sends plus delivery-receipt webhooks. It can connect to management systems, ERPs, patient portals, citizen portals, and in-house applications. STOP replies are reported so connected systems can stop non-essential messages to that recipient. Customer and recipient data are hosted within the European Union, with stated data-minimisation and retention controls. SMS Meeting recommends excluding detailed medical, legal, or financial information from texts. Essential costs €7.50 a month per user and Pro costs €9.50 a month per user, both excluding VAT; SMS credits are separate. A 14-day trial is available, but unused credits are not refunded.