Resgrid vs ServicePower
Resgrid
resgrid.com
ServicePower
servicepower.comSide by side
| Figure | Resgrid | ServicePower |
|---|---|---|
| Price from | $35/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 11 | 4 |
| Spec score · Dispatch Management Software | 8.9 (#1) | 8.3 (#7) |
| Spec score · Dispatch Software | 9.0 (#5) | 8.4 (#9) |
| API | The v4 API uses JWT authentication with OpenID Connect and documents workflow, contact verification, user-defined fields, calendar export and custom-map APIs. | The PlusOne Solutions API uses REST endpoints over HTTP with JSON payloads and JWT authentication, and supports compliance data such as screening, insurance, licenses, and verification. |
| Dispatch | Its CAD features include creating, assigning, tracking, and closing calls with multi-channel notifications and reporting. | Dispatch automatically assigns contracted workers according to customer-defined qualification and priority criteria. |
| Founded | 2012 | G2 lists ServicePower as serving customers since 1996. |
| Headquarters | South Lake Tahoe, California, United States | McLean, Virginia, United States |
| Integrations | Its workflow engine can send notifications through email, SMS, Slack, Teams, or Discord; call REST APIs or webhooks; and upload files to several storage services. | Workforce Connectors and APIs connect ServicePower with CRM, ERP, workforce-management, customer, contractor, and other enterprise systems. |
| Praise: support | An Apple reviewer praised quick responses and resolution of technical issues, while another 2025 reviewer said support replied quickly. | Software Advice reviewers commonly describe the support staff as strong and responsive. |
| Product | Resgrid is an open-source dispatch and operations platform that brings dispatch, people, vehicles, and communications together. | ServicePower describes itself as an AI-powered field service management platform for enterprise organizations managing employed, contracted, or blended workforces. |
| Rating on G2 | 0.0 out of 5 from 0 reviews. | 4.4 out of 5 from 18 reviews |
| Rating on GetApp | 0.0 out of 5 from 0 reviews; the listing displays no user reviews. | 4.4 out of 5 from 9 reviews |
| Rating on Software Advice | No rating from 0 reviews; the page says no reviews yet. | 4.4 out of 5 from 9 ratings |
| Security | The security page states that client and API communications use 256-bit TLS and stored data is encrypted with AES-256. | The Trust Center lists SOC 1 Type II and SOC 2 Type II attestations and describes encryption in transit and at rest, access controls, and ongoing monitoring. |
| Security controls | The security page describes role-based permissions, SAML/OIDC SSO, SCIM provisioning, TOTP two-factor authentication and up to seven years of audit history. | Stated controls include encryption in transit and at rest, access safeguards, internal policies, physical and technical protections, and ongoing monitoring. |
| What it does | Resgrid is an open-source computer-aided dispatch and logistics, communication and management platform for first responders, emergency services, businesses and industrial teams. | ServicePower is a field-service and mobile-workforce platform covering scheduling, routing, dispatch, contractor management, warranty claims, and business intelligence. |
Plans
Resgrid
- FreeFree
- Free tierFree
- Push-To-Talk Addon$35 a month
- Enhanced AI$95 a month
- Readiness Pro$150 a month
- Business Ops$250 a month
- Advanced Data Protection$1,950 a year
- Basic Support$2,499 a year
- Standard Support$4,999 a year
- Premium Support$9,999 a year
ServicePower
- Employed WorkforcePriced on request
- Contracted WorkforcePriced on request
- Blended WorkforcePriced on request
- ServicePower HUBFree
In their own words
Resgrid
Resgrid is an open-source dispatch and operations platform that brings calls, personnel, vehicles, and communications together. Its computer-aided dispatch tools support creating, assigning, tracking, and closing calls, with notifications and reporting. Teams can manage personnel and units, schedules, maps, messages, training, and workflow automation. Workflows can send notifications through email, SMS, Slack, Teams, or Discord; call REST APIs or webhooks; and upload files to storage services. Resgrid supports Teltonika, Queclink, and Jimi/Concox vehicle GPS trackers, plus an integration path through Traccar. Five role-focused apps are available: Responder, Unit, IC, Dispatch, and BigBoard. The platform can be hosted on customer servers; Resgrid says communications use 256-bit TLS and stored data is encrypted with AES-256. The free plan supports up to 10 entities, but is limited to North American customers on the US-West data center and does not include SMS. Resgrid was founded in 2012 and is headquartered in South Lake Tahoe, California.
ServicePower
ServicePower is web-based software for managing field service work across employed, contracted, or blended workforces. Its listed capabilities include route optimization, customer portals, invoicing, and payments. Employed Workforce combines scheduling and mobile access with customer self-service, work order management, analytics, and Vision AI. Contracted Workforce includes dispatch, contractor reimbursement, contractor management and compliance, customer self-service, work order management, and analytics. Blended Workforce brings together scheduling, mobile access, dispatch, contractor reimbursement, contractor management and compliance, and customer self-service. ServicePower HUB covers work order management, warranty and cash-on-demand job management, parts ordering, payment processing, estimates, and invoices. The software runs on the web. ServicePower offers a free plan, with pricing on request. The maker is based in McLean, Virginia, United States.