| Price from | Free | $15/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 4 |
| Spec score · Incident Management Software | 7.3 (#23) | 8.6 (#8) |
| Integrations | The project documentation describes integration with Slack; the Helm repository README also says it integrates with MongoDB. | xMatters advertises hundreds of prebuilt integrations and low-to-no-code connectors for tools such as Jenkins, Prometheus, Jira, Microsoft Teams, Slack, ServiceNow, Dynatrace and New Relic. |
| Purpose | RespondNow is an open-source incident management framework for handling incidents from start to finish. | xMatters is incident management software aligning DevOps, SREs, and operations teams around automated workflows to deliver reliable products at scale. |
| Security | The setup guide instructs administrators to generate and provide Slack app-level and bot OAuth tokens during setup. | xMatters says its security practices align with ISO 27001, ISO 27701, SOC 2, and SOC 3 standards. |