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SPECIFICTION
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Return Prime vs WeSupply Returns

Return Prime

returnprime.com

WeSupply Returns

wesupplylabs.com

Side by side

FigureReturn PrimeWeSupply Returns
Price from$19.99/mo$50/mo
Free planYes—
Free trialYesYes
Open source——
WebYesYes
APIYesYes
Plans published43
Spec score · Returns Management Software7.7 (#12)7.5 (#19)
IntegrationsReturn Prime says it connects with more than 100 WMS and logistics tools; named examples include Klaviyo, UPS, USPS, Yotpo, and Zapier.The maker lists Shopify, Magento, BigCommerce, Klaviyo, Zendesk, Gorgias, and API integrations among its integrations.
SupportThe listing advertises 24x7 support, and Grow includes 24x7 live support.The Enterprise plan includes a dedicated customer success manager, dedicated onboarding manager, and Enterprise SLA.

Plans

Return Prime

  • StartFree
  • Grow$19.99 a month
  • Thrive AI$79.99 a month
  • Scale$149.99 a month

Return Prime pricing →

WeSupply Returns

  • Growth$50 a month
  • Advanced$168 a month
  • EnterprisePriced on request

WeSupply Returns pricing →

In their own words

Return Prime

Return Prime manages post-purchase returns and exchanges for Shopify stores through a customer portal branded for each merchant. Merchants can configure rules to approve or reject requests based on the return reason, product, and return window. The return flow can direct customers to an exchange, store credit, refund, or upsell. The app generates return labels, tracks shipments, and sends status updates automatically. It connects with more than 100 warehouse and logistics tools, including Klaviyo, UPS, USPS, Yotpo, and Zapier. The portal supports multiple languages; the Shopify App Store listing identifies English. The free Start plan is listed at free and allows five requests per month, one user, one logistics connection, and store credit refunds. Grow, Thrive AI, and Scale list 15-day free trials. Scale includes API and webhook access. The pricing facts list Grow at $19.99 a month, Thrive AI at $79.99 a month, and Scale at $149.99 a month; the pricing note separately says paid plans start at $100/mo. The maker is identified as Appsdart Solutions Private Limited and Appsdart Pvt. Ltd.

Visit returnprime.com

WeSupply Returns

WeSupply Returns has no write-up on Specifiction yet; its figures are above.

Visit wesupplylabs.com