ReviewJet vs Superchat
ReviewJet
reviewjet.comSuperchat
superchat.comSide by side
| Figure | ReviewJet | Superchat |
|---|---|---|
| Price from | $49/mo | €89/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 5 | 6 |
| Spec score · Review Management Software | 8.0 (#72) | 9.3 (#2) |
| Free plan | No | Yes |
| Integrations | The site names WordPress, Webflow, Shopify, Next.js, Framer, HubSpot CMS, Squarespace, and Wix as supported site stacks. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Request channels | email_and_sms | multichannel |
| Review sources | It aggregates Google, G2, Trustpilot, and direct reviews in one place. | Google,ProvenExpert,Trustpilot,and custom links |
| Support | The contact page says a person answers support and general email within one business day, usually faster. | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. |
| What it does | ReviewJet automates customer review requests, aggregates reviews, and displays them in website widgets; its stated target is B2B SaaS teams. | Superchat is AI-powered business communication software that centralizes customer messages and automates responses across channels. |
Plans
ReviewJet
- Starter$49 a month
- Plus$149 a month
- Pro$499 a month
- EnterprisePriced on request
- Free tryPrice not published
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
ReviewJet
ReviewJet automates customer review requests, collects reviews from Google, G2, Trustpilot, and direct sources, then displays them in website widgets. It is aimed at B2B SaaS teams. Requests can follow signup timing, a closed-won deal, or a resolved support ticket; messages are timed to the customer’s timezone and can include one follow-up. Hosted forms support A/B tests of two subject lines or message templates per sequence. Widgets include a carousel, wall of love, and rating badge, with brand theming and a minimum-rating filter. The embed uses one asynchronous script tag, renders HTML without an iframe, and adds under 15 KB of page weight, according to ReviewJet. Named site stacks include WordPress, Webflow, Shopify, Next.js, Framer, HubSpot CMS, Squarespace, and Wix. Reporting tracks request and widget activity and review totals and ratings by source. ReviewJet is web-based, has a free trial but no free plan, and lists pricing from $24/mo (annual).
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.