REVIEWS.io vs TrueReview
REVIEWS.io
reviews.io
TrueReview
truereview.coSide by side
| Figure | REVIEWS.io | TrueReview |
|---|---|---|
| Price from | A$29/mo | $29/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 9 |
| Spec score · Review Management Software | 9.2 (#5) | 8.8 (#17) |
| Spec score · Review Generation Software | 8.5 (#5) | 8.2 (#11) |
| API availability | The public API is restricted to the Plus package. | The REST API uses HTTPS authentication and JSON responses, and API access is limited to the current Premium plan. |
| Documentation depth | The support centre lists more than 1,500 help articles and includes integration, widget, moderation and API guidance. | The public help center lists 27 getting-started articles, 32 review-request articles, 18 integration articles and dedicated billing, analytics and widget collections. |
| Founded | A Leicester city entrepreneurship guide says REVIEWS.io launched in 2010 and was born in 2011 from Callum McKeefery and his wife’s kitchen-table business. | LinkedIn and the company’s About page state that TrueReview was founded in 2019 by brothers Mikael and Alex Edwards. |
| Free plan | Yes | No |
| Headquarters | Leicester, United Kingdom | Miami, Florida, United States |
| Integrations | The integration catalogue covers Shopify, BigCommerce, WooCommerce, Magento, Klaviyo, Gorgias, Zendesk, TikTok Shop, Shop, Firework, Boost Commerce and other ecommerce and marketing tools. | Official integration options include Zapier, Keragon, Make.com and Integrately, alongside direct API connections. |
| Rating on G2 | 4.8 out of 5 from 657 reviews. | 4.8 out of 5 from 72 reviews. |
| Rating on GetApp | 4.2 out of 5 from 10 reviews. | 5.0 out of 5 from 156 reviews. |
| Rating on TrustRadius | 8 out of 10 from 10 reviews. | No overall rating; 0 reviews and ratings listed. |
| Request channels | email_and_sms | email_and_sms |
| AI response assistance | Yes | Yes |
| Review sources | REVIEWS.io,Google Local,Trustpilot,ReviewCentre,Houzz,Check-a-Trade,Yelp,Yell.com,Yellow Pages,Cargurus,Cars.com,BBB,Salesforce,Highya,Etsy,TripAdvisor,ProductReview.com.au,Shopify App Store,Sitejabber,Idealo,Billiger.de,Trusted Shops,and custom third-party sites | Google,Facebook,Zillow,BBB,Trustpilot,Tripadvisor,Zocdoc,WebMD,Avvo,Lawyers.com,Angi,OpenTable,Apartments,HomeAdvisor,TrueReview |
| Review display widgets | Yes | Yes |
| What it does | REVIEWS.io is a cloud ecommerce platform for collecting, managing and displaying verified company reviews, product reviews, user-generated content and survey feedback. | TrueReview is a cloud reputation-management platform for collecting, monitoring and analyzing customer reviews and feedback. |
Plans
REVIEWS.io
- FreeFree
- Free (Shopify only)Free
- EssentialsA$29 a month
- Start-UpA$99 a month
- GrowA$299 a month
- PlusA$499 a month
TrueReview
- Starter$29 a month
- Small Business$59 a month
- Premium$179 a month
- Starter$49 a month
- Small Business$99 a month
- Premium$299 a month
- Starter$348 a year
- Small Business$708 a year
- Premium$2,148 a year
In their own words
REVIEWS.io
REVIEWS.io is a web service for collecting and displaying customer reviews. Businesses can request reviews by email and SMS, monitor feedback with alerts, use AI assistance when responding, and display reviews in widgets. Listed sources include REVIEWS.io, Google Local, Trustpilot, Yelp, TripAdvisor, Etsy, the Shopify App Store, Salesforce and custom third-party sites, as well as ReviewCentre, Houzz, Check-a-Trade, Yell.com, Yellow Pages, Cargurus, Cars.com, BBB, Highya, ProductReview.com.au, Sitejabber, Idealo, Billiger.de and Trusted Shops. The Free plan includes 25 review invites per month. Essentials lists 300 invites; Start-Up lists 1,500 invites and 100 SMS invites per month; Grow lists 5,000 invites, 100 SMS invites and 100 survey replies per month; Plus lists 10,000 invites with the same monthly SMS and survey-reply allowances as Grow. Prices are listed only for Free. A 14-day trial is also listed. REVIEWS.io was founded in 2012 and is headquartered in Leicester, United Kingdom.
TrueReview
TrueReview has no write-up on Specifiction yet; its figures are above.