ReviewTrackers vs small Talk
ReviewTrackers
reviewtrackers.comsmall Talk
usesmalltalk.comSide by side
| Figure | ReviewTrackers | small Talk |
|---|---|---|
| Price from | $89/mo | $25/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 4 |
| Spec score · Review Management Software | 9.2 (#4) | 8.0 (#82) |
| Free plan | No | No |
| Headquarters | ReviewTrackers is headquartered in Chicago, Illinois. | Frisco, Texas, United States |
| Purpose | ReviewTrackers provides reputation management and insights tools to help businesses monitor customer feedback and improve customer experiences. | small Talk helps local businesses get Google reviews by guiding customers through prompts and drafting reviews from their answers. |
| Request channels | email_and_sms | multichannel |
| Monitoring alerts | Yes | Yes |
| AI response assistance | Yes | Yes |
| Review sources | Google,Facebook,Yelp,Tripadvisor,Healthgrades,Vitals,and 100+ additional sources | |
| Support | The company provides a support portal and ticket filing for technical issues, with phone contacts listed for several regions. | The contact page provides [email protected] for signup questions, account help, billing, and text related questions. |
Plans
ReviewTrackers
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
small Talk
- small Talk$79 a month
- Request add-on$25 a month
- First 10 requestsFree
- small Talk plan$79 a month
In their own words
ReviewTrackers
ReviewTrackers is a paid reputation-management service for businesses monitoring customer feedback and improving customer experiences. It gathers reviews from Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and more than 100 additional sources. Businesses can request reviews by email and SMS, receive monitoring alerts, use AI response assistance, and publish review display widgets. Starter includes alerts, dashboards, review and feedback requests, review responding, and unlimited users. Essential adds experience analysis and competitor insights. Data Only combines review data from more than 100 sources for analysis in a platform chosen by the customer. Add-ons include local listings, local search rank, managed services, white label, employer brand, and App Store packages. Integrations include Google Business Profile, Apple Maps, Hootsuite, and OpenTable. The service runs on web, iOS, and Android. Pricing is on request, paid annually per location per month, with no free plan.
small Talk
small Talk has no write-up on Specifiction yet; its figures are above.