Yotpo Reviews From $15/mo · Free plan 9.3 Visit small Talk
usesmalltalk.com
Spec sheet
- Purpose
- small Talk helps local businesses get Google reviews by guiding customers through prompts and drafting reviews from their answers.Read 12 Oct 2026 · usesmalltalk.com
- Free plan
- NoRead 22 Sep 2026 · usesmalltalk.com
- Paid from
- 79Read 22 Sep 2026 · usesmalltalk.com
- Support
- The contact page provides [email protected] for signup questions, account help, billing, and text related questions.Read 12 Oct 2026 · usesmalltalk.com
- Headquarters
- Frisco, Texas, United StatesRead 28 Sep 2026 · usesmalltalk.com
- Company
- small Talk is operated by Small Talk Digital LLC, a Texas limited liability company, and identifies Austin, Texas as its base.Read 12 Oct 2026 · usesmalltalk.com
- AI response assistance
- YesRead 22 Sep 2026 · usesmalltalk.com
- CRM
- The site says no CRM is required and businesses can enter a customer's name and phone number or email, or upload a customer list.Read 12 Oct 2026 · usesmalltalk.com
- Follow-up
- The paid plan includes one follow-up for a customer who needs a few days.Read 12 Oct 2026 · usesmalltalk.com
- Google connection
- Setup involves connecting a Google Business Profile, confirming the business's services, and sending a guided review link.Read 12 Oct 2026 · usesmalltalk.com
- Google workflow
- The customer copies the draft, opens the Google review box, and posts it themselves; small Talk says it does not post reviews automatically.Read 12 Oct 2026 · usesmalltalk.com
- Messaging controls
- The site says its default message identifies the business, includes STOP and HELP language, records opt-outs, and uses configured quiet hours.Read 12 Oct 2026 · usesmalltalk.com
- Monitoring alerts
- YesRead 22 Sep 2026 · usesmalltalk.com
- Private feedback
- Customers can choose between sharing a public review and sending private feedback, and the site says neither path is filtered or hidden.Read 12 Oct 2026 · usesmalltalk.com
- Request channels
- multichannelRead 22 Sep 2026 · usesmalltalk.com
- Request counting
- A text or email uses a request when sent, while a QR or shared link uses one when the customer generates a draft; failed sends are credited back.Read 12 Oct 2026 · usesmalltalk.com
- Request limits
- The included 500 requests reset each billing cycle, while unused add-on requests stay on the account until used.Read 12 Oct 2026 · usesmalltalk.com
- Review drafting
- AI-drafted reviews use the customer's real answers, and customers can edit and approve the text before copying it.Read 12 Oct 2026 · usesmalltalk.com
- Review requests
- Businesses can send personalized review links by email, QR code, shared link, or optional SMS.Read 12 Oct 2026 · usesmalltalk.com
- Review sources
- GoogleRead 22 Sep 2026 · usesmalltalk.com
- Target customers
- The product is for local service businesses, with trade specific setup for businesses such as plumbers, HVAC companies, roofers, landscapers, and electricians.Read 12 Oct 2026 · usesmalltalk.com
Plans and prices
small Talk $79 a month Month to month. Cancel anytime. 500 customer requests per month Read 22 Sep 2026 · usesmalltalk.com
Request add-on $25 a month Add 100 requests for $25. 100 requests Read 22 Sep 2026 · usesmalltalk.com
First 10 requests Free $0; no expiry 10 review requests · no credit card · no setup fee Read 12 Oct 2026 · usesmalltalk.com
small Talk plan $79 a month $79/month 500 customer requests each month · 100 additional requests for $25 · 50 requests per hour per business Read 12 Oct 2026 · usesmalltalk.com
Where Specifiction places it
- Review Management Software#82 of 1648.0
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