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Riverbed Aternity vs TeamViewer DEX

Riverbed Aternity

riverbed.com

TeamViewer DEX

teamviewer.com

Side by side

FigureRiverbed AternityTeamViewer DEX
Price from——
Free plan——
Free trial——
Open source——
WebYesYes
WindowsYesYes
macOSYesYes
LinuxYesYes
iOSYes—
AndroidYes—
APIYes—
Self-hostedYes—
Plans published13
Spec score · Digital Experience Monitoring Software7.9 (#7)7.1 (#21)
Spec score · Digital Employee Experience (DEX) Management Software7.8 (#7)6.9 (#12)
AutomationAternity Mobile offers context-rich diagnostics, automated IT service management integration, and proactive remediation.Endpoint Automation uses policies and rules to verify or enforce device states and provides device state reports and real-time visibility.
Founded20022005
HeadquartersRedwood City, California, United StatesGöppingen, Germany
IntegrationsRiverbed lists integrations including Jira, AWS, Ansible, AppDynamics, Azure, BMC Helix, Datadog, Dynatrace, Freshservice, Google Cloud, Jamf, Microsoft Graph, PagerDuty, ServiceNow, Slack, Splunk, Twilio and Zabbix.The product pages identify integrations for Microsoft Intune, ServiceNow, Salesforce, Splunk, and BigPanda.
PurposeAternity brings employee experience data from devices, applications, and networks together to help IT identify and resolve disruptions.TeamViewer DEX is a proactive IT platform for monitoring digital employee experience and solving IT problems before they affect users.
SupportRiverbed advertises 24x7 follow-the-sun support for its products.TeamViewer directs DEX customers to its support portal for DEX product support information.

Plans

Riverbed Aternity

  • Aternity Digital Experience ManagementPriced on request

Riverbed Aternity pricing →

TeamViewer DEX

  • EnterprisePriced on request
  • Enterprise PlusPriced on request
  • StandardPriced on request

TeamViewer DEX pricing →

In their own words

Riverbed Aternity

Riverbed Aternity brings together information from employee devices, applications, and networks to help IT teams find and address disruptions. It draws on actual employee sessions and correlates signals across those sources to identify possible root causes. Aternity Replay reconstructs interactions within SaaS applications, linking browser activity to device and network context without recording screens. The mobile experience offering supports Android, iOS, and ChromeOS, including rugged devices, kiosks, and point-of-sale systems; it includes diagnostics, IT service management integration, and proactive remediation. Riverbed IQ integrations support runbook actions such as retrieving installed software, checking device health events, reviewing Microsoft Teams calls, and running remediation. Aternity is available as SaaS or on premises; SaaS uses Amazon Web Services, with data stored in the customer-selected cloud region. The offering includes endpoint, application, and network monitoring, as well as path visualization and network performance monitoring. Riverbed identifies enterprise environments, including large and complex organizations, as its intended setting. Pricing is on request.

Visit riverbed.com

TeamViewer DEX

TeamViewer DEX has no write-up on Specifiction yet; its figures are above.

Visit teamviewer.com