Riverbed Aternity vs TeamViewer DEX
Riverbed Aternity
riverbed.comTeamViewer DEX
teamviewer.comSide by side
| Figure | Riverbed Aternity | TeamViewer DEX |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 1 | 3 |
| Spec score · Digital Experience Monitoring Software | 7.9 (#7) | 7.1 (#21) |
| Spec score · Digital Employee Experience (DEX) Management Software | 7.8 (#7) | 6.9 (#12) |
| Automation | Aternity Mobile offers context-rich diagnostics, automated IT service management integration, and proactive remediation. | Endpoint Automation uses policies and rules to verify or enforce device states and provides device state reports and real-time visibility. |
| Founded | 2002 | 2005 |
| Headquarters | Redwood City, California, United States | Göppingen, Germany |
| Integrations | Riverbed lists integrations including Jira, AWS, Ansible, AppDynamics, Azure, BMC Helix, Datadog, Dynatrace, Freshservice, Google Cloud, Jamf, Microsoft Graph, PagerDuty, ServiceNow, Slack, Splunk, Twilio and Zabbix. | The product pages identify integrations for Microsoft Intune, ServiceNow, Salesforce, Splunk, and BigPanda. |
| Purpose | Aternity brings employee experience data from devices, applications, and networks together to help IT identify and resolve disruptions. | TeamViewer DEX is a proactive IT platform for monitoring digital employee experience and solving IT problems before they affect users. |
| Support | Riverbed advertises 24x7 follow-the-sun support for its products. | TeamViewer directs DEX customers to its support portal for DEX product support information. |
Plans
Riverbed Aternity
- Aternity Digital Experience ManagementPriced on request
TeamViewer DEX
- EnterprisePriced on request
- Enterprise PlusPriced on request
- StandardPriced on request
In their own words
Riverbed Aternity
Riverbed Aternity brings together information from employee devices, applications, and networks to help IT teams find and address disruptions. It draws on actual employee sessions and correlates signals across those sources to identify possible root causes. Aternity Replay reconstructs interactions within SaaS applications, linking browser activity to device and network context without recording screens. The mobile experience offering supports Android, iOS, and ChromeOS, including rugged devices, kiosks, and point-of-sale systems; it includes diagnostics, IT service management integration, and proactive remediation. Riverbed IQ integrations support runbook actions such as retrieving installed software, checking device health events, reviewing Microsoft Teams calls, and running remediation. Aternity is available as SaaS or on premises; SaaS uses Amazon Web Services, with data stored in the customer-selected cloud region. The offering includes endpoint, application, and network monitoring, as well as path visualization and network performance monitoring. Riverbed identifies enterprise environments, including large and complex organizations, as its intended setting. Pricing is on request.
TeamViewer DEX
TeamViewer DEX has no write-up on Specifiction yet; its figures are above.