Rossware vs Tradify
Rossware
rossware.com
Tradify
tradifyhq.comSide by side
| Figure | Rossware | Tradify |
|---|---|---|
| Price from | $10/mo | $47/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 10 | 4 |
| Spec score · Appliance Repair Software | 7.6 (#26) | 8.3 (#9) |
| Core features | ServiceDesk includes call and job management, scheduling and dispatch, inventory management, reporting, estimates, and invoicing. | Features include estimating, quoting, invoicing, inquiry management, job tracking, timesheets, and staff scheduling. |
| Headquarters | Auburn, Alabama, United States | Wilmington, USA |
| Purpose | Rossware says it provides software solutions and support for appliance repair businesses. | Tradify is job management software designed for trades and service businesses. |
| Support | Support is available by live connection, email, or phone; hosted-server clients receive 24/7 support for server uptime emergencies. | Tradify advertises free one-on-one training and phone support. |
Plans
Rossware
- American Home Shield Status Updater$10 a month
- DispatchLinks$29 a month
- SD-Mobile$32 a month
- SmartParts$35 a month
- SD-Dealer$49 a month
- SD-RevenueBuilder$49 a month
- ServiceDesk core software$199 a month
- Server Hosting Tier 1$299 a month
- Server Hosting Tier 2$399 a month
- SD-CyberOfficePriced on request
In their own words
Rossware
Rossware provides software and support for appliance repair businesses, centered on ServiceDesk. The Windows desktop application handles calls, jobs, scheduling, dispatch, inventory, reporting, estimates, and invoicing. SD-Mobile lets technicians view jobs, check in and out, submit post-visit reports, and return information to ServiceDesk on Android and iOS; an older Windows version also exists. Rossware offers Windows server hosting for remote desktop access from Windows, Mac, iOS, or Android, with some Mac functionality limited. Dispatch integrations include ServiceBench, ServiceLive, Dispatch.me, Service Power, LG, and Samsung. SD-CyberOffice provides an embeddable booking widget using live availability. Optional route optimization considers technicians, jobs, timeframes, skillsets, and lunch breaks, with per-use charges. ServiceDesk exports sales reports for QuickBooks rather than integrating directly. Core ServiceDesk software is $199 a month with a six-month minimum commitment; hosting starts at $299 a month.
Tradify
Tradify is job management software for trades and service businesses. It brings inquiries, quotes, jobs, staff, invoices, and payments into one app, with tools for estimating, job tracking, timesheets, and staff scheduling. Its scheduler assigns staff, helps plan routes, and syncs with Google Calendar. Tradify lists integrations with Xero, QuickBooks, and Stripe. The Lite plan costs $47 a month per user and includes job management, scheduling, quoting, invoicing, online payments, and accounting sync. Pro costs $51 a month per user and adds inquiry tools, job files and photos, recurring jobs, timesheets, and subcontractor scheduling. Plus costs $61 a month per user and adds SmartRead for Bills, SmartWrite, service reminders, job tasks, purchase orders, bulk invoicing, kit bundles, and reporting. Custom pricing is by request. A 14-day trial includes all features and does not require a credit card; there is no free plan. Tradify is available on Android, iOS, macOS, web, and Windows. The maker says paid accounts require two-step security with login codes delivered by SMS. Its API page says there is no official public API or documented third-party webhooks.