RosterLab vs ShiftMed Flex
RosterLab
rosterlab.comShiftMed Flex
shiftmed.comSide by side
| Figure | RosterLab | ShiftMed Flex |
|---|---|---|
| Price from | $20/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Healthcare Staff Scheduling Software | 9.0 (#3) | 7.3 (#15) |
| Founded | LinkedIn states that RosterLab was founded in 2022. | 2018 |
| Headquarters | LinkedIn identifies Auckland, New Zealand as the company headquarters. | McLean, Virginia, United States |
| Integrations | Enterprise lists integrations and RPA as request-based capabilities rather than self-service features. | ShiftMed says its platform supports API-driven and file-based SFTP integrations and works with Workday, UKG, PeopleSoft, Symplr, and SmartSquare. |
| Support | All plans include email support and knowledge-base access; paid plans add priority email and live chat, while Enterprise adds phone support and a customer-success manager. | ShiftMed’s contact page provides facility support for shift-posting and staffing questions and lists an urgent support number, 855-977-1712. |
Plans
RosterLab
- Digital RosteringFree
- AI Optimised Rostering$20 a month
- Enterprise SolutionPriced on request
In their own words
RosterLab
RosterLab generates and optimises staff rosters for complex teams, including healthcare and 24/7 operations. Its AI accounts for staffing requirements, employee preferences, fatigue, union rules, skill coverage and fairness. Managers can re-roster part of a schedule while leaving the rest unchanged. Employees can use the mobile app to view shifts, submit leave requests and preferences, claim open shifts, and request swaps; they can also sync schedules with Google Calendar, Outlook, Apple Calendar and more. The free Digital Rostering plan supports manual scheduling, simple rule checks, dynamic statistics, shift colour coding and the employee app. AI Optimised Rostering is listed at $20 a month, billed per person per month; the pricing note says paid plans start at $15/user/mo. Enterprise pricing is custom, with SSO, API access, integrations, customised rules and priority support listed. RosterLab says AI pricing counts staff included in the roster, not administrators or managers outside it. The pricing FAQ recommends contacting the company for teams with at least 30 people.
ShiftMed Flex
ShiftMed Flex is a workforce solution for healthcare organizations that lets internal and external float-pool nurses claim open shifts through a custom-branded mobile app. Coverage offers vacancies to an organization’s internal nursing staff first, then ShiftMed’s on-demand workforce. AI-based Intelligent Routing considers schedules, overtime, and premium pay when presenting vacancies, while matching for floating staff uses availability, skills, certifications, and preferences. The app is available on Android and Apple devices and supports 24/7 shift claiming. ShiftMed lists API-driven and file-based SFTP integrations with Workday, UKG, PeopleSoft, Symplr, and SmartSquare. Optional modules include Shift Mode for centralized staffing and Credential Cloud for credential uploads and onboarding workflows; the company says Credential Cloud can reduce onboarding time by an average of 40%. Worker benefits include flexible scheduling, discounted Uber Health rides, free Instant Pay, and special training pricing. Pricing is provided through a workforce consultation.