Salesforce Experience Cloud vs Squiz DXP
Salesforce Experience Cloud
salesforce.comSquiz DXP
squiz.netSide by side
| Figure | Salesforce Experience Cloud | Squiz DXP |
|---|---|---|
| Price from | $2/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 11 | 1 |
| Spec score · Digital Experience Platforms | 8.3 (#7) | 7.4 (#18) |
| Spec score · Digital Experience - Enterprise Software | 8.1 (#6) | 7.3 (#13) |
| Spec score · Digital Experience - Midmarket Software | 8.2 (#11) | 7.3 (#22) |
| Founded | 1999 | 1998 |
| Headquarters | San Francisco, California, United States | Sydney, Australia |
| Security | Salesforce documents options including clickjack protection, user authentication, data encryption, Content Security Policy, and Lightning Locker for Experience Cloud sites. | Squiz lists ISO 27001, CSA STAR, SOC 2, and TX-RAMP certifications or attestations. |
| Support | The Standard Success Plan is included in all licenses and provides self-guided resources, knowledge articles, documentation, Trailhead, and the Trailblazer Community. | Squiz customers can access 24/7 support through the My Squiz portal. |
| What it does | Experience Cloud creates digital experiences for customers, partners, and employees, including branded portals, forums, and websites connected to business data. | Squiz DXP combines content management, search, personalization, analytics, testing, and integrations in one SaaS platform. |
Plans
Salesforce Experience Cloud
- Mobile Publisher for Experience Cloud (login)$2 a month
- Login Edition for Learners and Alumni$3.75 a month
- Employee Portal — Login$4 a month
- Login Edition for Partners$5 a month
- Mobile Publisher for Experience Cloud$5 a month
- Mobile Publisher for Experience Cloud (member or employee)$5 a month
- Employee Portal — Named User$8 a month
- Member Edition for Learners and Alumni$8.75 a month
- Member Edition for Partners$12.50 a month
- CRM Analytics for Community (Experience Cloud)$25 a month
In their own words
Salesforce Experience Cloud
Salesforce Experience Cloud creates branded digital experiences for customers, partners, and employees, including account portals, partner sites, help centers, support communities, and custom sites. Organizations can build with no-code tools and templates, low-code tools, or programmatic development. Sites use Salesforce org data and can connect with Sales, Service, Marketing, Commerce, and Industries applications. Salesforce describes adding Agentforce agents to automate workflows, answer questions, and guide visitors. The platform is available through web, Android, iOS, and APIs. Mobile Publisher can turn Aura and LWR sites into branded Google Play and Apple App Store apps, requiring its own license. Experience Builder sites do not run in the Salesforce mobile app, but work in supported mobile browsers or branded apps. Security options include authentication, encryption, clickjack protection, Content Security Policy, and Lightning Locker. Listed plans include prices from $2.00 per month, with annual billing terms; other editions and terms vary.
Squiz DXP
Squiz DXP is a cloud SaaS platform combining content management, search, personalization, analytics, testing and integrations. Its drag-and-drop builder lets teams arrange components and layouts, edit pages in preview and publish them. Audience segmentation, personalized websites, journey mapping and A/B testing support tailored experiences. Funnelback Search provides keyword and conversational search plus SEO, accessibility and content-quality insights. Pre-built and low-code connectors include Salesforce, Google Analytics, Marketo, SharePoint, Stripe, Facebook and Instagram; custom connections can use REST, SOAP or GraphQL APIs. Squiz says customers can manage hundreds of sites with centralized control and distributed authoring. SaaS delivery includes automatic upgrades, maintenance and performance scaling. Listed certifications and attestations include ISO 27001, SOC 2, CSA STAR Level 1 and TX-RAMP. The platform states 99.9% uptime, Cloudflare CDN and DDoS protection, regional AWS hosting, and 24/7 portal support. Pricing is on request.