Salonized vs Voicent

Salonized is software for managing salon appointments, client administration, accounting, sales administration, and marketing. The Appointments plan includes an online calendar and bookings, appointment reminders, client management, and two-way Google sync. Basic adds a cash register, online payments, feedback, an automatic waiting list, treatment reports, product management, financial reporting, gift cards, and loyalty points. Pro adds marketing tools such as newsletters, email templates, customer grouping, online forms, rebook reminders, last-minute discounts, custom discount codes, and dynamic pricing. The integrations collection lists Google Calendar, Apple Calendar, Stripe, Mollie, and Treatwell. Plans cost €21 a month for Appointments, €39 a month for Basic, and €59 a month for Pro; annual billing is available with a 10% discount. Extra employee and location charges are listed separately. Salonized works on internet-connected computers, tablets, and smartphones using an up-to-date browser; Internet Explorer is unsupported. Mobile apps are available for iPhone, iPad, and Android. The Appointments and Basic plans are no longer available in Switzerland from January 1, 2026.

Voicent develops software for automated voice, email, and text communication, with point-and-click controls for sharing information and exchanging ideas. Its hosted service runs in a browser and can be accessed from computers, phones, and tablets. Cloud plans include call-center features such as agent dashboards, predictive dialing, and campaigns. Cloud calling covers the USA and Canada; on-premise software supports worldwide use with local phone and text services and requires Windows. Voicent says its cloud service has no contact limit and allows unlimited contact imports without extra fees. Calls are billed from pickup to hang-up, with a 30-second minimum followed by six-second increments. Features include call recording, voicemail drop, and dialing modes such as predictive, progressive, preview, click-to-call, and alternate phone dialing. CRM integrations include Salesforce, SugarCRM, Zoho CRM, MySQL, and Voicent CRM. The service lists a free plan, paid options from $19/mo, and a 30-day trial. Standard support is available weekdays from 8am to 5pm PST, excluding holidays or closures.