Sarufi vs TextGlobal SMS Chatbot
Sarufi
sarufi.ioTextGlobal SMS Chatbot
textglobal.co.ukSide by side
| Figure | Sarufi | TextGlobal SMS Chatbot |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · SMS Chatbot Software | 8.2 (#10) | 7.5 (#21) |
| Builder | Users can visually design customer journeys, add AI responses, connect a knowledge base, and configure payment steps or API calls without code for core journeys. | Users can create chatbots with a drag-and-drop editor and predefined templates without coding. |
| Channels | One agent can be deployed across WhatsApp, SMS, USSD and an embeddable web widget. | The maker describes the chatbot as supporting customers on their preferred digital channels through an omnichannel platform. |
| Integrations | Sarufi lists WhatsApp Business API and Meta Cloud API, Africa’s Talking and Beem for two-way SMS, USSD providers, REST APIs, and webhooks. | The chatbot page names Microsoft, Salesforce, HubSpot, Adobe, Meta and BigCommerce as integration examples. |
| Support | Sarufi says its team responds to enterprise, compliance and integration questions within one business day. | TextGlobal says its professional services team can help build tailor-made chatbots and advertises 24/7 professional support on the chatbot page. |
Plans
In their own words
Sarufi
Sarufi is a conversational AI platform for building, testing, and deploying agents that automate business processes. One agent can run across WhatsApp, SMS, USSD, and an embeddable web widget. Teams can visually design customer journeys, add AI responses, connect a knowledge base, and configure payment steps or API calls without code for core journeys. Flow actions include messages with buttons, lists, and media, conditions, LLM agents with tools and context, and API calls. Listed integrations include WhatsApp Business API, Meta Cloud API, Africa’s Talking, Beem, USSD providers, REST APIs, and webhooks. Sarufi says it uses Meta’s official WhatsApp Business Platform and supports interactive messages, UI Flows, and approved templates. Developers get REST APIs, webhooks, per-chatbot MCP servers, and plain-JSON flows editable in a built-in IDE and kept in git. Conversations can be escalated to a person with history and context. The product page says it natively supports more than 10 African languages. A free plan is available; the Developer plan lists 1,000 messages per month with no price shown.
TextGlobal SMS Chatbot
TextGlobal SMS Chatbot has no write-up on Specifiction yet; its figures are above.