TextGlobal SMS Chatbot

Spec sheet

Purpose

TextGlobal describes the chatbot as a no-code virtual assistant for servicing, supporting and engaging customers.Read 4 Oct 2026 · textglobal.co.uk

Audience

TextGlobal says its platform is designed for businesses and organisations ranging from startups to large corporate companies.Read 4 Oct 2026 · textglobal.co.uk

Trial

The maker invites businesses to register for a complimentary trial to deliver proof of concept; it does not state a trial duration on this page.Read 4 Oct 2026 · textglobal.co.uk

Integrations

The chatbot page names Microsoft, Salesforce, HubSpot, Adobe, Meta and BigCommerce as integration examples.Read 4 Oct 2026 · textglobal.co.uk

Security

TextGlobal's FAQ says data security is its highest priority and that it does not pass on customer data or data uploaded into an account.Read 4 Oct 2026 · textglobal.co.uk

Support

TextGlobal says its professional services team can help build tailor-made chatbots and advertises 24/7 professional support on the chatbot page.Read 4 Oct 2026 · textglobal.co.uk

APIs

Chatbot and two-way APIs can be used to build custom chatbots and integrate with existing applications, CCaaS or CRM solutions.Read 4 Oct 2026 · textglobal.co.uk

Bot types

The service offers rule-based chatbots for immediate assistance and intent-based chatbots using AI and natural language processing.Read 4 Oct 2026 · textglobal.co.uk

Build tools

Chatbots can be built with a drag-and-drop editor and predefined templates.Read 4 Oct 2026 · textglobal.co.uk

Builder

Users can create chatbots with a drag-and-drop editor and predefined templates without coding.Read 4 Oct 2026 · textglobal.co.uk

Channels

The maker describes the chatbot as supporting customers on their preferred digital channels through an omnichannel platform.Read 4 Oct 2026 · textglobal.co.uk

Chatbot types

The product offers rule-based and AI-powered intent-based chatbots using natural language processing.Read 4 Oct 2026 · textglobal.co.uk

Company history

TextGlobal says it was conceived in 2008 and describes itself as a UK digital marketing service provider.Read 4 Oct 2026 · textglobal.co.uk

Customer context

The product page describes personalized interactions using detailed customer profiles and chat history.Read 4 Oct 2026 · textglobal.co.uk

Platform access

The FAQ says the platform is accessed online and requires no download, using a PC, laptop, tablet or mobile device with internet access.Read 4 Oct 2026 · textglobal.co.uk

Pricing

The pricing page lists Two-Way Chat as Bespoke, Custom and Post-paid, and describes it as including an AI chatbot; it gives no chatbot-specific price.Read 4 Oct 2026 · textglobal.co.uk

Professional services

TextGlobal says its professional services team can build tailor-made chatbots to fit business requirements.Read 4 Oct 2026 · textglobal.co.uk

Plans and prices

Every TextGlobal SMS Chatbot plan and price →

Where Specifiction places it

• SMS Chatbot Software#21 of 327.5