SatisMeter vs SurveySensum
SatisMeter
satismeter.comSurveySensum
surveysensum.comSide by side
| Figure | SatisMeter | SurveySensum |
|---|---|---|
| Price from | $199/mo | — |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Nps Software | 8.3 (#4) | 7.8 (#8) |
| Spec score · Customer Satisfaction Software | 8.2 (#6) | 7.7 (#9) |
| Spec score · Survey Software | 8.0 (#57) | 8.2 (#32) |
| Free plan | Yes | No |
| Headquarters | Prague, Czech Republic | 6 Battery Road, #17-06, Singapore 049909 |
| Integrations | Named integrations include Productboard, Segment, Intercom, Slack, Salesforce, Zapier, CustomerGauge, Customer.io, and Google Tag Manager. | The pricing page lists HubSpot, Slack, and Open APIs with Starter CX, and Salesforce with Self-Driven CX. |
| Security | SatisMeter says the platform was acquired by Productboard and directs customers to Productboard security information and its trust portal. | The homepage says the service uses encryption and access management, regular vulnerability assessments and penetration tests, and private-server backups. |
| Support | Premium support is included in every plan, and the company says it performs routine health checks and may troubleshoot technical issues beyond normal support scope. | Starter CX lists global support with response times under two hours across North America, Europe, and Asia time zones. |
Plans
SurveySensum
- Managed CX for YouPriced on request
- Self-Driven CXPriced on request
- Starter CXPriced on request
In their own words
SatisMeter
SatisMeter gathers customer feedback through surveys intended to help teams understand customers and improve products or services. Templates cover NPS, CSAT, CES, and product-market-fit surveys, with varied question types, custom colors, conditional logic, and multilingual support. Teams can target users by attributes, trigger surveys based on events, schedule recurring surveys, and use throttling and sampling to limit over-surveying. Channels listed include web, in-app, email, iOS, and Android. Named integrations include Productboard, Segment, Intercom, Slack, Salesforce, Zapier, CustomerGauge, Customer.io, and Google Tag Manager; APIs and webhooks are also available for custom connections. Results appear in a dashboard, can be sent to connected tools, and NPS data can be exported as CSV. The free plan allows 25 responses per month. Growth costs $199 per month for 1,000 responses, and paid survey delivery pauses at the monthly response limit until the next billing period. Premium support is included in every plan.
SurveySensum
SurveySensum has no write-up on Specifiction yet; its figures are above.