SatisMeter vs Thermostat

SatisMeter gathers customer feedback through surveys intended to help teams understand customers and improve products or services. Templates cover NPS, CSAT, CES, and product-market-fit surveys, with varied question types, custom colors, conditional logic, and multilingual support. Teams can target users by attributes, trigger surveys based on events, schedule recurring surveys, and use throttling and sampling to limit over-surveying. Channels listed include web, in-app, email, iOS, and Android. Named integrations include Productboard, Segment, Intercom, Slack, Salesforce, Zapier, CustomerGauge, Customer.io, and Google Tag Manager; APIs and webhooks are also available for custom connections. Results appear in a dashboard, can be sent to connected tools, and NPS data can be exported as CSV. The free plan allows 25 responses per month. Growth costs $199 per month for 1,000 responses, and paid survey delivery pauses at the monthly response limit until the next billing period. Premium support is included in every plan.

Thermostat is Net Promoter System survey software built around one-question surveys with an optional feedback box. Surveys can be sent by email, displayed as embedded popups, shared through links, or administered through the API. Reporting provides filters, comparisons, and customer satisfaction views tailored to the Net Promoter System. Custom fields for text, numbers, dates, and lists can be used to segment scores. Users can filter, star, and respond to feedback, and surveys may collect responses anonymously. The service can email score and feedback updates daily or weekly. Direct campaign integrations listed include Stripe, Mailchimp, ConvertKit, and Drip; it also describes connections through Zapier. Survey emails, pages, and popups can be branded with logos and colors. The free plan allows one user, one survey, 200 surveys administered per month, and four months of response history. Pro costs $49 a month and includes one user, five surveys, 2,000 surveys per month, and forever response history. The product is available on web and through its API.