SecurityTrax vs SedonaOffice
SecurityTrax
securitytrax.comSedonaOffice
boldgroup.comSide by side
| Figure | SecurityTrax | SedonaOffice |
|---|---|---|
| Price from | $0.15/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 1 |
| Spec score · Security System Installer Software | 7.7 (#11) | 8.0 (#10) |
| Founded | 2004 | 2022 |
| Headquarters | Tysons, Virginia, United States | Bold Group lists its address as 3601 Walnut St., Suite 400, Denver, Colorado 80205. |
| Intended customers | The company describes the product as built for security dealers and providers managing monitoring, installation, and service operations. | Bold Group describes SedonaOffice as designed for security organizations, including security dealers and integrators. |
| Purpose | SecurityTrax is an operating platform for security dealers and smart service providers, covering leads, customers, scheduling, work orders, inventory, accounting, reporting, and integrations. | SedonaOffice is enterprise-level financial management software designed specifically for security companies. |
| Support | AI-guided self-service support and documentation are included, and the company offers live online training sessions. | Business management phone support, including SedonaOffice, is available Monday through Friday from 8:00 AM to 6:00 PM ET; after-hours support is by appointment. |
Plans
SecurityTrax
- Active customer storage$0.15 a month
- Customer create$3, paid once
- Operations Plus$5 a month
- Standard usage-based plan$250 a month
In their own words
SecurityTrax
SecurityTrax is an operating platform for security dealers and smart service providers managing monitoring, installation, and service operations. It covers leads, customers, scheduling, work orders, inventory, accounting, reporting, and integrations. Customer records can include credit checks, quotes, histories, equipment, messages, and parent-child relationships, with lead conversion supported. A unified calendar connects technician appointments and service work orders to customer and equipment records. SecurityTrax Intelligence lists an AI Assistant, Inline Assists, automations, AI Summaries, and address intelligence. Integrations include monitoring providers, dealer programs, Alarm.com, QuickBooks Online, payment and financing services, Twilio SMS, eDocs, equipment vendors, and the API. API access is included; most requests use SecurityTrax Tokens. The platform is described as fully mobile and lists web, Android, iOS, and API platforms. The standard plan has a 250.00 USD monthly minimum plus a one-time $250 setup fee for new signups.
SedonaOffice
SedonaOffice is financial management software for security companies, including dealers and integrators. Its accounting covers accounts payable, accounts receivable, and general ledger, while real-time job data helps users assess profitability during or after installation. Service operations include requests, inspections, scheduling, dispatch, inventory, expenses, and support for unlimited warehouses and vehicles. Reporting includes dashboards, analytics, a report manager, and a custom query builder. Customers can run the core modules on premises or use the hosted cloud service. Sedona-X Mobile for iOS and Android handles work orders, appointments, customer accounts, and field payments. Add-ons include eForms, Time & Attendance, Sales Automation, and others; SedonaAPI provides a REST interface for integration and is required for eForms, Time & Attendance, and Sales Automation. The documented on-premises client uses a Windows client-server setup. Direct VPN operation is unsupported; remote access uses Terminal Services or Remote Desktop Services on the SQL Server network. Pricing is on request, with a demo by request.