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SPECIFICTION
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SedonaOffice vs traqR

SedonaOffice

boldgroup.com

traqR

traqr.com.au

Side by side

FigureSedonaOfficetraqR
Price from—A$99/mo
Free plan——
Free trial—Yes
Open source——
WebYesYes
WindowsYes—
iOSYesYes
AndroidYesYes
APIYes—
Self-hostedYes—
Plans published110
Spec score · Security System Installer Software8.0 (#10)8.3 (#7)
Intended customersBold Group describes SedonaOffice as designed for security organizations, including security dealers and integrators.traqR is aimed at Australian fire protection contractors, from owner-operators to businesses running multiple crews.
PurposeSedonaOffice is enterprise-level financial management software designed specifically for security companies.traqR is a field service platform built for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects and AFSS readiness.
SecurityThe SedonaWeb add-on states that its data is encrypted with SSL and that it is PCI compliant with ACH Direct.The maker says every user has two-factor sign-in and each business’s data is kept separate.
SupportBusiness management phone support, including SedonaOffice, is available Monday through Friday from 8:00 AM to 6:00 PM ET; after-hours support is by appointment.Support is offered by email and phone Monday to Friday, 8am–5pm AEST, with a stated one-business-day response aim.

Plans

SedonaOffice

  • SedonaOfficePriced on request

SedonaOffice pricing →

traqR

  • 1 to 5 UsersA$99 a month
  • StarterA$149 a month
  • 6 to 10 UsersA$199 a month
  • ProfessionalA$359 a month
  • 11 to 50 UsersA$399 a month
  • 51 to 200 UsersA$799 a month
  • BusinessA$799 a month
  • Business PlusA$1,200 a month
  • CustomPriced on request
  • Enterprise · 200+ UsersPriced on request

traqR pricing →

In their own words

SedonaOffice

SedonaOffice is financial management software for security companies, including dealers and integrators. Its accounting covers accounts payable, accounts receivable, and general ledger, while real-time job data helps users assess profitability during or after installation. Service operations include requests, inspections, scheduling, dispatch, inventory, expenses, and support for unlimited warehouses and vehicles. Reporting includes dashboards, analytics, a report manager, and a custom query builder. Customers can run the core modules on premises or use the hosted cloud service. Sedona-X Mobile for iOS and Android handles work orders, appointments, customer accounts, and field payments. Add-ons include eForms, Time & Attendance, Sales Automation, and others; SedonaAPI provides a REST interface for integration and is required for eForms, Time & Attendance, and Sales Automation. The documented on-premises client uses a Windows client-server setup. Direct VPN operation is unsupported; remote access uses Terminal Services or Remote Desktop Services on the SQL Server network. Pricing is on request, with a demo by request.

Visit boldgroup.com

traqR

traqR is a field service platform for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects, and AFSS readiness. It connects contracts, scheduling, on-site testing, reporting, defect quoting, and invoicing. Its asset register supports QR scanning, service intervals, inspection history, and defect tracking. Technicians can capture work without a signal and sync it when connectivity returns; the field app runs in a phone browser, while a native iPhone app is in beta testing. AI agents can draft quotes from plain-English job descriptions and prepare safety documents such as SWMS. Connections to Xero and QuickBooks Online sync accounting information, including invoices and expenses, and customers can take card payments through Stripe. Plans start at A$99 a month for one to five users, with unlimited jobs, clients, and assets and all features included. Higher listed tiers cost 199.00 AUD, 399.00 AUD, and A$799 a month for larger user groups. A 14-day trial is available. The maker says user sign-in uses two-factor authentication and each business's data is kept separate.

Visit traqr.com.au