Sendcloud vs Shiprocket
Sendcloud
sendcloud.com
Shiprocket
shiprocket.inSide by side
| Figure | Sendcloud | Shiprocket |
|---|---|---|
| Price from | €280.10/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 6 | 4 |
| Spec score · Shipping Software | 8.2 (#11) | 7.7 (#19) |
| Spec score · Parcel Management Software | 8.1 (#12) | 7.8 (#15) |
| API | Sendcloud offers an API for custom connections and says users can also manually create shipments or upload orders by CSV. | Shiprocket provides an API integration option accessible from the API section in account settings. |
| Company history | The company says three friends who ran an online store built the first version of Sendcloud in 2012 as a label-printing tool for PostNL parcels. | Shiprocket's company history says it was launched in 2017 to democratize eCommerce shipping. |
| Founded | 2012 | 2017 |
| Headquarters | Eindhoven, Netherlands | New Delhi, India |
| Integrations | Sendcloud lists over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo, and Zendesk. | Listed integrations include Amazon, Shopify, WooCommerce, OpenCart, Magento, Unicommerce, BigCommerce, and Zoho Commerce. |
| Support | The Lite plan includes email and live chat support, Growth adds phone support, and Pro lists a Customer Success Manager and guided onboarding. | The plan comparison lists chat, call, and email support for each of its four displayed plans. |
Plans
Sendcloud
- FreeFree
- Lite€280.10 a month
- Growth€870.09 a month
- Premium€1,750.08 a month
- Pro€6,390.07 a month
- EnterprisePriced on request
Shiprocket
- LiteFree
- AdvancedPrice not published
- BasicPrice not published
- ProPrice not published
In their own words
Sendcloud
Sendcloud is a shipping platform for e-commerce that connects online stores with couriers and supports label creation, tracking and returns. It imports order details so users can choose delivery options and create labels one at a time or in bulk. Sendcloud lists connections to more than 170 international carriers and over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo and Zendesk. Custom connections are available through an API; users can also create shipments manually or upload orders by CSV. Post-purchase features include branded tracking pages, customer notifications, returns portals, checkout delivery options and shipping analytics. The free plan covers up to 20 parcels per month without a subscription fee or courier contract. A 14-day trial is listed with no credit card required. Paid plans vary by users, integrations, shipping rules and annual label volumes: Lite is listed at €280.10 a month with a 4,800-label yearly maximum. Sendcloud says it fully supports shipping from Austria, Belgium, France, Germany, Italy, the Netherlands, Spain and the United Kingdom, with conditions applying in other countries. It describes GDPR compliance, encryption and EU-region hosting.
Shiprocket
Shiprocket is a logistics and shipping platform for businesses managing orders from booking through delivery. Its courier service connects to more than 25 partners and supports delivery to over 19,000 Indian pin codes. Businesses can send shipment updates by email, SMS, and WhatsApp, and an AI-based recommendation engine helps select a courier. Shiprocket says its shipment security cover addresses transit risks including loss and damage. Listed commerce connections include Amazon, Shopify, WooCommerce, OpenCart, Magento, Unicommerce, BigCommerce, and Zoho Commerce; an API option is available through account settings. The mobile app offers a rate calculator, cross-channel order syncing, automatic documentation, and real-time tracking. It is free to download, with rates starting at ₹20/500gms. The Lite plan is free and permits up to 60 shipments monthly, one sales channel, one user, and no API access; shipping starts at Rs 26/500gms. The company says it serves eCommerce sellers and digital retailers with fulfillment, buyer communication, and returns management.