Sendcloud vs Shipway
Sendcloud
sendcloud.comShipway
shipway.comSide by side
| Figure | Sendcloud | Shipway |
|---|---|---|
| Price from | €280.10/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 0 |
| Spec score · Parcel Management Software | 8.1 (#12) | 7.4 (#28) |
| API | Sendcloud offers an API for custom connections and says users can also manually create shipments or upload orders by CSV. | Shipway links to API documentation from its site. |
| Audience | Sendcloud describes its platform as built for e-commerce businesses that want to structure and automate shipping without needing a full logistics team. | The site describes the product as serving online sellers and also lists B2B freight, inter-warehouse transfers, and bulk dispatch use cases. |
| Headquarters | Eindhoven, Netherlands | Gurugram, Haryana, India |
| Integrations | Sendcloud lists over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo, and Zendesk. | The integration directory lists Shopify, WooCommerce, Amazon, Flipkart, Magento, Wix, and courier services including Delhivery and Blue Dart. |
| Product | Sendcloud is a shipping platform for e-commerce that connects online stores to couriers and supports labels, tracking, and returns. | Shipway is an e-commerce shipping platform for pan-India shipping, branded tracking, NDR management, returns automation, shipment protection, and bulk cargo. |
| Security | Sendcloud says it complies with GDPR, encrypts data at rest and in transit, and hosts data in AWS EU Central and EU North regions. | Shipway's terms state that it provides services over the internet using SSL (HTTPS) security measures. |
| Support | The Lite plan includes email and live chat support, Growth adds phone support, and Pro lists a Customer Success Manager and guided onboarding. | Shipway's terms say it provides support and training needed to integrate a merchant with its solution. |
Plans
Sendcloud
- FreeFree
- Lite€280.10 a month
- Growth€870.09 a month
- Premium€1,750.08 a month
- Pro€6,390.07 a month
- EnterprisePriced on request
In their own words
Sendcloud
Sendcloud is a shipping platform for e-commerce that connects online stores with couriers and supports label creation, tracking and returns. It imports order details so users can choose delivery options and create labels one at a time or in bulk. Sendcloud lists connections to more than 170 international carriers and over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo and Zendesk. Custom connections are available through an API; users can also create shipments manually or upload orders by CSV. Post-purchase features include branded tracking pages, customer notifications, returns portals, checkout delivery options and shipping analytics. The free plan covers up to 20 parcels per month without a subscription fee or courier contract. A 14-day trial is listed with no credit card required. Paid plans vary by users, integrations, shipping rules and annual label volumes: Lite is listed at €280.10 a month with a 4,800-label yearly maximum. Sendcloud says it fully supports shipping from Austria, Belgium, France, Germany, Italy, the Netherlands, Spain and the United Kingdom, with conditions applying in other countries. It describes GDPR compliance, encryption and EU-region hosting.
Shipway
Shipway is a freemium e-commerce shipping platform for online sellers, with web access and an API. It supports shipping, branded tracking, non-delivery management, returns, shipment protection and bulk cargo. Shipway says its network connects 20+ courier partners through one dashboard and covers more than 19,000 pin codes in India; another listing states 650 carrier integrations. ShipSense AI assigns a courier using cost, speed and reliability. Automated WhatsApp, IVR and SMS follow-ups help manage non-delivery reports. Returns include a self-service portal, approval rules, pickup scheduling, refunds and exchanges. Branded tracking pages send real-time WhatsApp, SMS and email updates. Integrations include Shopify, WooCommerce, Amazon, Flipkart, Magento, Wix, OpenCart and PrestaShop. The free Experience trial lasts seven days for 500 shipments. Standard subscription prices are not shown; plans are set by contract or in the merchant account.