Sendcloud vs Sorted
Sendcloud
sendcloud.comSorted
sorted.comSide by side
| Figure | Sendcloud | Sorted |
|---|---|---|
| Price from | €280.10/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 1 |
| Spec score · Parcel Management Software | 8.1 (#12) | 6.9 (#32) |
| Spec score · Multicarrier Parcel Management Solutions Software | 8.0 (#8) | 6.9 (#15) |
| Company history | The company says three friends who ran an online store built the first version of Sendcloud in 2012 as a label-printing tool for PostNL parcels. | Sorted’s company timeline says Sorted PRO was developed in 2014 and commercially launched in 2015. |
| Founded | 2012 | 2014 |
| Headquarters | Eindhoven, Netherlands | Manchester, United Kingdom |
| Integrations | Sendcloud lists over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo, and Zendesk. | Sorted lists carrier services including Amazon Shipping, An Post, Australia Post, DHL, DPD, FedEx, Royal Mail, UPS, and USPS. |
| Product | Sendcloud is a shipping platform for e-commerce that connects online stores to couriers and supports labels, tracking, and returns. | Sorted is a delivery experience and management platform for retailers, connecting retail sales with carrier delivery. |
| Security | Sendcloud says it complies with GDPR, encrypts data at rest and in transit, and hosts data in AWS EU Central and EU North regions. | Sorted says data is encrypted at rest using AES-256 and in transit over TLS-secured connections using TLS 1.2 or above. |
| Support | The Lite plan includes email and live chat support, Growth adds phone support, and Pro lists a Customer Success Manager and guided onboarding. | All customers have key contacts to support their delivery experience journey, according to Sorted’s pricing FAQ. |
Plans
Sendcloud
- FreeFree
- Lite€280.10 a month
- Growth€870.09 a month
- Premium€1,750.08 a month
- Pro€6,390.07 a month
- EnterprisePriced on request
In their own words
Sendcloud
Sendcloud is a shipping platform for e-commerce that connects online stores with couriers and supports label creation, tracking and returns. It imports order details so users can choose delivery options and create labels one at a time or in bulk. Sendcloud lists connections to more than 170 international carriers and over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo and Zendesk. Custom connections are available through an API; users can also create shipments manually or upload orders by CSV. Post-purchase features include branded tracking pages, customer notifications, returns portals, checkout delivery options and shipping analytics. The free plan covers up to 20 parcels per month without a subscription fee or courier contract. A 14-day trial is listed with no credit card required. Paid plans vary by users, integrations, shipping rules and annual label volumes: Lite is listed at €280.10 a month with a 4,800-label yearly maximum. Sendcloud says it fully supports shipping from Austria, Belgium, France, Germany, Italy, the Netherlands, Spain and the United Kingdom, with conditions applying in other countries. It describes GDPR compliance, encryption and EU-region hosting.