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SPECIFICTION
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Sorted

sorted.com

WebAPI

Spec sheet

Product
Sorted is a delivery experience and management platform for retailers, connecting retail sales with carrier delivery.Read 4 Oct 2026 · sorted.com
Integrations
Sorted lists carrier services including Amazon Shipping, An Post, Australia Post, DHL, DPD, FedEx, Royal Mail, UPS, and USPS.Read 4 Oct 2026 · sorted.com
Security
Sorted says data is encrypted at rest using AES-256 and in transit over TLS-secured connections using TLS 1.2 or above.Read 4 Oct 2026 · sorted.com
Support
All customers have key contacts to support their delivery experience journey, according to Sorted’s pricing FAQ.Read 4 Oct 2026 · sorted.com
Headquarters
Manchester, United KingdomRead 28 Sep 2026 · sorted.com
Founded
2014Read 28 Sep 2026 · sorted.com
Company history
Sorted’s company timeline says Sorted PRO was developed in 2014 and commercially launched in 2015.Read 4 Oct 2026 · sorted.com
Cost allocation
Ship can automatically allocate shipments to cost-effective carrier services using operational rules.Read 4 Oct 2026 · sorted.com
Customer fit
Sorted says it works with B2C and B2B retailers and brands of different sizes, as well as third-party logistics providers.Read 4 Oct 2026 · sorted.com
Hosting
Sorted says its hosting providers include Microsoft Azure in Ireland and the Netherlands and Amazon Web Services in Ireland.Read 4 Oct 2026 · sorted.com
Pricing model
Pricing uses Action Transaction Units for system activity such as API calls, webhooks, tracking notifications, and orchestration tasks; the page lists no numeric rates.Read 4 Oct 2026 · sorted.com
Privacy compliance
Sorted says customer personal data may be subject to UK GDPR or EU GDPR, depending on customer and end-customer location.Read 4 Oct 2026 · sorted.com
Security testing
Sorted says it conducts external third-party penetration testing at least annually and remediates vulnerabilities according to severity.Read 4 Oct 2026 · sorted.com
Shipment operations
Ship provides centralised shipment management with visibility into shipment states, potential delays, and exceptions.Read 4 Oct 2026 · sorted.com
Shipping management
Sorted Ship connects carriers, automates shipment allocation, and manages package movement from one platform.Read 4 Oct 2026 · sorted.com
Tracking and communications
Sorted Track gives teams a real-time view of carrier shipments and supports branded delivery updates by email or text.Read 4 Oct 2026 · sorted.com
Tracking features
Track detects potential delivery issues and lets users create tracking pages and notification templates with little to no code.Read 4 Oct 2026 · sorted.com

Plans and prices

Sorted Ship / Sorted Track (custom usage-based pricing) Priced on request Pay per Action Transaction Unit (ATU) consumed; rate depends on system activity and solution; contact Sorted for pricing Read 4 Oct 2026 · sorted.com

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