ServiceBox vs Zuper
ServiceBox
getservicebox.com
Zuper
zuper.coSide by side
| Figure | ServiceBox | Zuper |
|---|---|---|
| Price from | $75/mo | $299/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 4 |
| Spec score · Field Service Management Software | 7.3 (#80) | 9.3 (#1) |
| Spec score · Electrical Contractor Software | 7.4 (#23) | 8.4 (#9) |
| Company | ServiceBox is described as Canadian-built software for commercial service businesses. | Zuper says it was founded in 2016 and is headquartered in Seattle. |
| Integrations | ServiceBox connects with QuickBooks Online, QuickBooks Desktop and Sage 50 Canada. | Zuper advertises more than 60 integrations, including HubSpot, Salesforce, Zendesk, Zoho, QuickBooks, Xero, Stripe, Slack and SurveyMonkey. |
| Offline mode | ServiceBox describes Offline Mode as keeping saved work accessible through weak connectivity. | Yes |
| Support | ServiceBox offers onboarding, role-based training, knowledge-base and training-video resources, and ongoing human support. | Zuper’s product capabilities page says support is available through its online help center, email, and phone, with live demos and onboarding assistance. |
Plans
ServiceBox
- Starter$75 a month
- Standard$210 a month
- Premium$330 a month
- EnterprisePriced on request
Zuper
- Zuper Connect$299 a month
- EnterprisePriced on request
- GrowthPriced on request
- StarterPriced on request
In their own words
ServiceBox
ServiceBox is field service management software for commercial HVAC, plumbing, electrical, refrigeration, fire and life-safety, and multi-trade contractors. It connects customer and job-site records with equipment history, scheduling, work orders, technician time and materials, purchasing, invoicing and accounting handoffs. Technicians can capture time, materials, photos, forms and notes, while Offline Mode keeps saved work available through weak connectivity. Quotes can become work orders, and completed details can carry into invoice preparation. Integrations include QuickBooks Online, QuickBooks Desktop and Sage 50 Canada; Sage 50 timesheets do not sync automatically. The software runs on Android, iOS and web. Support includes onboarding, role-based training, knowledge resources and human assistance. Starter is limited to qualifying two-user operations. Standard costs $210 a month with six users included, and Premium costs $330 a month with six users, purchasing, inventory visibility and multi-location capabilities. Starter costs $75 a month.