ServiceMonster vs Smart Service
ServiceMonster
servicemonster.com
Smart Service
smartservice.comSide by side
| Figure | ServiceMonster | Smart Service |
|---|---|---|
| Price from | $6.67/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 4 |
| Spec score · Carpet Cleaning Software | 7.8 (#21) | 8.3 (#10) |
| Integrations | The maker lists 20+ integrations, including Google Calendar, Zapier, QuickBooks, Stripe, Twilio, and Authorize.net. | Listed integrations include QuickBooks, ChatGPT, Claude and custom connections to systems such as Sage. |
| Mobile app | The ServiceMonster app is available for Android and iOS and is described as supporting full team functionality. | iFleet runs on iPhone, iPad and Android and supports offline work, notes, photos, signatures, equipment records, forms, navigation and payments. |
| Security | The pricing page says ServiceMonster uses industry standard encryption protocols and security measures to protect data. | Smart Service states that payment transactions use PCI-compliant encryption. |
Plans
ServiceMonster
- Basic (annual billing)$79.99 a year
- Basic (monthly)$99.99 a month
- Grow (annual billing)$149.99 a year
- Grow (monthly)$199.99 a month
- Premier (annual billing)$229.99 a year
- Premier (monthly)$279.99 a month
Smart Service
- Standard SubscriptionPrice not published
- Enterprise SubscriptionPrice not published
- Purchase OptionPrice not published
- Standard Subscription (Cloud or Desktop)$129.99 a month
In their own words
ServiceMonster
ServiceMonster manages customers, teams, scheduling, sales, and operations for service businesses such as carpet cleaning, pressure washing, and window cleaning. Scheduling includes location-based color coding, appointment types, wait lists, and drag-and-drop controls. Sales tools cover estimates, invoicing, payments, contracts, automated billing, and recurring appointments. Marketing provides automated email and direct-mail campaigns, lead tracking, reporting, and dashboards. Android and iOS apps are described as supporting full team functionality. The service lists more than 20 integrations, including Google Calendar, Zapier, QuickBooks, Stripe, Twilio, and Authorize.net, plus an open API with documentation. Plans include phone support, training, and a 24-hour online help site. Pricing starts at $79.99/mo (annual), with a 14-day trial that requires no credit card. There is no free plan; annual subscriptions require an annual commitment.
Smart Service
Smart Service has no write-up on Specifiction yet; its figures are above.