ServiceNow Contact Center vs Twilio Flex
ServiceNow Contact Center
servicenow.com
Twilio Flex
twilio.comSide by side
| Figure | ServiceNow Contact Center | Twilio Flex |
|---|---|---|
| Price from | — | $1/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 0 | 4 |
| Spec score · Call & Contact Center Software | 5.6 (#28) | 8.1 (#12) |
Plans
Twilio Flex
- User + usage$35 a month
- Named user pricing$150 a month
- Active user hour pricing$1 a month
- Free trialFree
In their own words
ServiceNow Contact Center
ServiceNow Contact Center has no write-up on Specifiction yet; its figures are above.
Twilio Flex
Twilio Flex has no write-up on Specifiction yet; its figures are above.