ServiceNow IT Asset Management vs uControl Asset Management
ServiceNow IT Asset Management
servicenow.comuControl Asset Management
ucontrol.tekwurx.comSide by side
| Figure | ServiceNow IT Asset Management | uControl Asset Management |
|---|---|---|
| Price from | — | £833.33/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 5 |
| Spec score · IT Asset Management Software | 8.4 (#25) | 9.1 (#7) |
| Contract tracking | Yes | Yes |
| Deployment | cloud | The government listing supports public-cloud, private-cloud and hybrid deployment, with each customer receiving its own instance. |
| Free plan | No | Yes |
| Purpose | ITAM manages the full lifecycle of hardware, software, and cloud IT assets on the ServiceNow AI Platform. | uControl asset management combines hardware lifecycle management and software licensing in one asset record fed by discovery, integrations and an endpoint agent. |
| Software license tracking | Yes | Yes |
| Support | ServiceNow offers a support center, product documentation, community, training, partners, and tailored ServiceNow Impact success plans. | Support is delivered by email or online ticketing; phone and web-chat support are not offered, while onsite help costs extra. |
Plans
ServiceNow IT Asset Management
- Enterprise IT Asset ManagementPriced on request
uControl Asset Management
- CommunityFree
- SMB£10,000 a year
- Professional£40,000 a year
- CommunityFree
- EnterprisePriced on request
In their own words
ServiceNow IT Asset Management
ServiceNow IT Asset Management has no write-up on Specifiction yet; its figures are above.
uControl Asset Management
uControl Asset Management combines hardware lifecycle management and software licensing in asset records assembled through discovery, integrations and an endpoint agent. Agentless discovery covers on-network IT, OT and cloud assets; the Windows and macOS agent captures devices that do not connect to the network. Hardware records can track warranties, end-of-life, refresh, depreciation, assignment and contracts. Software capabilities include recognition, entitlements, Effective Licence Position, usage-based reclaim and vendor packs. Usage telemetry flags software installed but not launched within 90 days, with a confidence grade; software in active use is not flagged. Integrations bring ITSM, procurement, ERP and other data into mapped and reconciled asset records. Named integrations include ServiceNow, BMC Helix, Atlassian JSM, Lansweeper, EasyVista and HaloITSM. The Community plan is free forever, covers up to 10k servers and is on-premise only. SMB costs £10,000 a year and Professional costs £40,000 a year; annual prices exclude VAT. Those plans allow unlimited users and, like the other listed editions apart from Community, include on-prem, cloud or appliance deployment.