ServiceNow IT Asset Management
servicenow.com
Spec sheet
- Purpose
- ITAM manages the full lifecycle of hardware, software, and cloud IT assets on the ServiceNow AI Platform.Read 9 Oct 2026 · servicenow.com
- Deployment
- cloudRead 23 Sep 2026 · servicenow.com
- Free plan
- NoRead 23 Sep 2026 · servicenow.com
- Integrations
- Software Asset Management can integrate with SaaS applications including Adobe Cloud, Google Workspace, GitHub, Jira Software, and Microsoft 365 to retrieve usage data.Read 9 Oct 2026 · servicenow.com
- Support
- ServiceNow offers a support center, product documentation, community, training, partners, and tailored ServiceNow Impact success plans.Read 9 Oct 2026 · servicenow.com
- AI platform
- ServiceNow presents one platform combining AI, data, and workflows.Read 27 Sep 2026 · servicenow.com
- Audit readiness
- ServiceNow says accurate asset and license records help organizations maintain audit readiness and respond to audits.Read 9 Oct 2026 · servicenow.com
- Barcode scanning
- YesRead 23 Sep 2026 · servicenow.com
- Certified applications
- The ServiceNow Store offers hundreds of certified, ready-to-use applications.Read 27 Sep 2026 · servicenow.com
- Community support
- The community lets customers share tips, exchange resources, and solve problems together.Read 27 Sep 2026 · servicenow.com
- Company usage
- ServiceNow says FedEx uses 5 million ServiceNow workflows each month.Read 27 Sep 2026 · servicenow.com
- Contract tracking
- YesRead 23 Sep 2026 · servicenow.com
- Cost and risk
- The product is positioned to control costs and minimize risks across the IT asset lifecycle.Read 27 Sep 2026 · servicenow.com
- Cost management
- The product helps organizations reclaim unused software licenses, track hardware, and rightsize cloud resources.Read 9 Oct 2026 · servicenow.com
- Customer support
- Customers can access instances, manage tasks, and use self-service help through Customer Support.Read 27 Sep 2026 · servicenow.com
- Developer resources
- ServiceNow offers tools and personal developer instances for teams building apps.Read 27 Sep 2026 · servicenow.com
- Employee self-service
- YesRead 23 Sep 2026 · servicenow.com
- Integration methods
- The platform supports third-party integration methods including web services, JDBC, LDAP, Excel, CSV, email, SOAP, REST, and WSDL; API and command-line integrations can use a MID Server.Read 9 Oct 2026 · servicenow.com
- Licensing
- The ITAM licensing documentation says Software Asset Management and Hardware Asset Management subscriptions can be purchased separately or in bundles.Read 9 Oct 2026 · servicenow.com
- Lifecycle automation
- ServiceNow AI Agents automate asset tasks from planning through end of life, including tracking, usage, and retirement.Read 9 Oct 2026 · servicenow.com
- Lifecycle focus
- The product focuses on improving technology use and spend across the IT asset lifecycle.Read 27 Sep 2026 · servicenow.com
- Pricing page status
- The linked pricing page is not available and displays a page-not-found message.Read 27 Sep 2026 · servicenow.com
- Responsible AI
- ServiceNow describes its AI as human-centered, inclusive, transparent, and accountable.Read 27 Sep 2026 · servicenow.com
- Risk management
- ITAM is described as helping reduce risks related to unauthorized technology, vulnerabilities, license compliance, and missing devices.Read 9 Oct 2026 · servicenow.com
- Security and compliance
- ServiceNow says it has maintained annual SOC 2 Type 2 attestations since 2013 for controls relevant to security, availability, and confidentiality.Read 9 Oct 2026 · servicenow.com
- Security and privacy
- The platform includes capabilities intended to protect sensitive data and support privacy and compliance.Read 27 Sep 2026 · servicenow.com
- Software license tracking
- YesRead 23 Sep 2026 · servicenow.com
- Support center
- The support center provides answers, troubleshooting, and expert help.Read 27 Sep 2026 · servicenow.com
- System unification
- ServiceNow products are positioned to unite people, processes, and systems.Read 27 Sep 2026 · servicenow.com
- Technical documentation
- ServiceNow provides documentation for technical questions and product usage.Read 27 Sep 2026 · servicenow.com
- Visibility
- ITAM connects to catalogs, the CMDB, and procurement to provide real-time visibility and collaboration.Read 9 Oct 2026 · servicenow.com
- Who it is for
- ServiceNow describes ITAM as serving organizations that need to manage IT assets and connects asset workflows with IT, procurement, facilities, and other business teams.Read 9 Oct 2026 · servicenow.com
- Workflow automation
- The platform automates workflows to lower costs and raise productivity.Read 27 Sep 2026 · servicenow.com
Plans and prices
Enterprise IT Asset Management Priced on request Custom quote; ServiceNow says pricing is tailored to company needs. scalable packages · separate or bundled subscriptions Read 9 Oct 2026 · servicenow.com
Where Specifiction places it
- IT Asset Management Software#25 of 1128.4
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